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Order confirmation email and AOL

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    Order confirmation email and AOL

    Hi

    Has anyone come across a problem with shoppers who use AOL.

    The order confirmation email sent from my client's V5 site to a shopper using AOL has the price fields missing.

    Sounds odd, but it only happens when the confirmation email goes to an AOL address.

    Is this a known problem?

    Thanks in advance

    Nick
    Hazelnet Web Solutions
    www.hazelnet.co.uk
    Actinic & Worldpay Partners
    Specialising in ecommerce and
    online promotion.

    Workwear and Promotional Clothing
    www.workwearhouse.co.uk
    Logo Your Polo!

    #2
    Yes, this is a known issue and is being investigated at the moment.

    Chris
    Actinic

    Comment


      #3
      As Chris mentioned this is a known issue and being investigated. Most likely the issue will be fixed in the next maintenance releases.
      If you need a quick fix against this problem then you should edit ACTINIC.pm in your site directory. Find the lines


      if ($sBoundary ne '')
      {
      my $sContentMultipart = "Content-Type: multipart/alternative; ";
      $sContentMultipart .= "boundary=\"" . $sBoundary . "\"\r\n\r\n";

      unless (print MYSOCKET $sContentMultipart)
      {
      $sLocalError = GetPhrase(-1, 18, 12, $!);
      close MYSOCKET;
      return($::FAILURE, $sLocalError, 0, 0);
      }
      }

      in sub SendRichMail and insert the following lines just below

      else
      {
      my $sContentType = "Content-Type: text/plain; charset=us-ascii\r\n";
      $sContentType .= "Content-Transfer-Encoding: 7bit\r\n\r\n";
      unless (print MYSOCKET $sContentType) # content-type
      {
      $sLocalError = GetPhrase(-1, 18, 12, $!); # Record internal error
      close MYSOCKET;
      return($::FAILURE, $sLocalError, 0, 0);
      }
      }

      I hope this helps.

      Regards,

      Zoltan
      Actinic
      Zoltan
      Actinic Software
      www.actinic.co.uk

      Comment

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