I've had a couple of cases this month where customers have tried to pay using ClearAccept, but the checkout froze after the "Please wait - Saving order..." overlay appeared.
In the first case, from France, the bank's two-step verification screen was appearing behind the overlay...
Announcement
Collapse
No announcement yet.
Forums
Collapse
Collapse
Please log in to your account to view your subscribed posts.
Directory | Topics | Posts | Last Post | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sellerdeck News | |||||||||||||||
Sellerdeck News
For company updates from Sellerdeck
Topics: 134
Posts: 1,161
Last Post:
Mole end export for Xero
|
134 | 1,161 | |||||||||||||
Sellerdeck Ecommerce Software | |||||||||||||||
Sellerdeck Swift Template
New for Sellerdeck Desktop v18 *Swift* - available with Sellerdeck Desktop 365 and Sellerdeck Cover
Topics: 111
Posts: 578
|
111 | 578 |
by graphicz
Yesterday, 07:22 AM
|
||||||||||||
Sellerdeck Widgets
For general advice and discussion about Sellerdeck Desktop Widgets. Widgets can be installed in Sellerdeck Desktop v16 or above, by purchasing the Sellerdeck Widgets Extension.
Topics: 16
Posts: 61
|
16 | 61 |
by Seorch
19-Mar-2024, 10:25 PM
|
||||||||||||
Sellerdeck Desktop v18
For general support and discussion about Sellerdeck Desktop v18
Topics: 389
Posts: 2,315
Last Post:
ClearAccept checkout freezing
|
389 | 2,315 | |||||||||||||
Sellerdeck Desktop 2016
For general support and discussion about Sellerdeck Desktop 2016
Topics: 588
Posts: 3,505
Last Post:
Extension suggestion
|
588 | 3,505 | |||||||||||||
Sellerdeck 2014
For general support and discussion about Sellerdeck 2014
Topics: 577
Posts: 3,173
Last Post:
Unable to Upload Site
|
577 | 3,173 | |||||||||||||
Sellerdeck 2013
For general support and discussion about Sellerdeck 2013
Topics: 860
Posts: 4,478
Last Post:
Can not contact payments server
|
860 | 4,478 | |||||||||||||
Sellerdeck v11
For general support and discussion about Sellerdeck v11
Topics: 1,045
Posts: 5,327
Last Post:
Page Title not working in v11
|
1,045 | 5,327 | |||||||||||||
Sellerdeck v10
For support and assistance with using Sellerdeck v10
Topics: 2,243
Posts: 12,880
Last Post:
Hide mailchimp popup code with condition
|
2,243 | 12,880 | |||||||||||||
Sellerdeck v9/v8
For support and assistance with using Sellerdeck v9/v8
Topics: 12,058
Posts: 83,339
Last Post:
Website not working after Server Upgrade
|
12,058 | 83,339 | |||||||||||||
v7 (and earlier)
For any questions or issues you have concerning Sellerdeck v7, v6, v5 etc.
Topics: 22,600
Posts: 120,050
Last Post:
Remember Me, but not my Payment Method!
|
22,600 | 120,050 | |||||||||||||
Beta Testing
Sellerdeck Beta testing forum
Topics: 25
Posts: 85
Last Post:
Problem With First Live Release of SD2018
|
25 | 85 | |||||||||||||
Setting Up Sellerdeck | |||||||||||||||
Layout Adjustments & Changes
For discussions relating to changing the appearance of your v8, v9, v10 or v11 store
Topics: 1,670
Posts: 11,896
Last Post:
Magic Zoom with WebP images
|
1,670 | 11,896 | |||||||||||||
Shipping, Postage, Delivery, Tax & Handling Fees
For discussions related to setting up shipping charges
Topics: 376
Posts: 2,186
|
376 | 2,186 | |||||||||||||
Payment Services, PSP Setup (Sellerdeck Payments, HSBC, Paypal etc.)
For discussions relating to setting up PSPs such as Protx, PayPal etc.
Topics: 1,073
Posts: 8,697
Last Post:
PCI DSS 4.0 External Compliance Scan
|
1,073 | 8,697 | |||||||||||||
Upload, Server, Email, Network Settings & Connection Problems
For questions on how to set up your software to work with your web site for the first time
Topics: 1,549
Posts: 10,089
Last Post:
Add MIME and message_id headers to emails
|
1,549 | 10,089 | |||||||||||||
Search Engine Optimisation (SEO) & Site Reviews
Question about optimising your site for search engines, and requests for reviews of site developments.
Topics: 458
Posts: 4,300
Last Post:
Google Consent Mode
|
458 | 4,300 | |||||||||||||
Other Sellerdeck Products | |||||||||||||||
Sellerdeck EPOS
For support and information about Sellerdeck's range of EPOS (Electronic Point of Sale) software
Topics: 491
Posts: 2,188
|
491 | 2,188 | |||||||||||||
Multi-user, Multi-site, Sync server, Sellerdeck Link and Sage
For discussions related to the multi-user aspects of the software and setting up the sync server across a network
Topics: 86
Posts: 459
Last Post:
Sage Link v2.11.0 for Sage 50 v29
|
86 | 459 | |||||||||||||
Discussion Areas | |||||||||||||||
Any Other Business
Discussions not related to specific software or business issues, requests for quotes (please respond directly via email), wish lists, general discussion, etc.
Topics: 2,779
Posts: 30,741
Last Post:
Despatch Bay has ceased trading
|
2,779 | 30,741 | |||||||||||||
Wish List
A place to make suggestions for future developments for Sellerdeck
Topics: 718
Posts: 5,508
Last Post:
"Reset All Duplicates" button
|
718 | 5,508 | |||||||||||||
Bug Reports
This forum is intended for somewhere where bugs a problems with the software can be added.
Topics: 118
Posts: 456
Last Post:
Paypal Bug V18.2.2
|
118 | 456 | |||||||||||||
Sellerdeck Designers
Closed forum only open to purchasers of Sellerdeck Developer subscription. Email us your forum username to join.
Topics: 961
Posts: 4,836
|
961 | 4,836 |
|
||||||||||||
Sellerdeck Marketplace | |||||||||||||||
Sellerdeck Addons and Services
This forum is intended for use by companies that provide third party software for Sellerdeck software
Topics: 13
Posts: 40
Last Post:
Enhanced Checkout Design Snapshot Add-on
|
13 | 40 | |||||||||||||
Requests
This forum is intended for use by people who have suggestions for addons or services for Sellerdeck.
Topics: 7
Posts: 9
Last Post:
Order History
|
7 | 9 | |||||||||||||
Sellerdeck Desktop Extensions | |||||||||||||||
General Extensions Discussion
General discussion about SellerDeck extensions
Topics: 7
Posts: 14
Last Post:
Delivery Countdown Timer
|
7 | 14 | |||||||||||||
Ideas and Requests
Suggestions for new extensions and improvements to existing ones
Topics: 2
Posts: 4
Last Post:
Extension to monitor downloaded data
|
2 | 4 | |||||||||||||
Extension Development
Technical discussions about the development of extensions
Topics: 2
Posts: 5
|
2 | 5 |
![]() |
||||||||||||
Sales Dashboard Extension
Sales Dashboard suggestions and questions
Topics: 4
Posts: 12
Last Post:
Sales Dashboard Extension v1.0.1
|
4 | 12 | |||||||||||||
Duplicate Page Check Extension
Duplicate Page Check suggestions and questions
Topics: 3
Posts: 3
|
3 | 3 | |||||||||||||
eBay Order Management extension
eBay Order Management suggestions and questions
Topics: 14
Posts: 50
Last Post:
eBay and Tracking Code
|
14 | 50 | |||||||||||||
Stock Reminder Extension
Stock Reminder Extension suggestions and questions
Topics: 7
Posts: 14
Last Post:
Stock Reminder Extension v1.0.2
|
7 | 14 | |||||||||||||
v12 Finance Extension
v12 Finance Extension suggestions and questions
Topics: 1
Posts: 1
Last Post:
SellerDeck v12 Finance Extension
|
1 | 1 | |||||||||||||
Shipping By Postcode Extension
Shipping By Postcode Extension suggestions and questions.
Topics: 5
Posts: 12
Last Post:
Shipping by Postcode v1.0.4
|
5 | 12 | |||||||||||||
DPD Extension
DPD Extension suggestions and questions
Topics: 2
Posts: 2
Last Post:
Sellerdeck DPD Extension v1.0.1
|
2 | 2 | |||||||||||||
Knowledge Base | |||||||||||||||
Topics: 1
Posts: 1
|
1 | 1 | |||||||||||||
Topics: 142
Posts: 143
|
142 | 143 |
![]()
by G.W.Green
07-Feb-2024, 03:45 PM
|
||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 58
Posts: 58
|
58 | 58 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 28
Posts: 28
|
28 | 28 |
![]()
by G.W.Green
02-Mar-2018, 09:44 AM
|
||||||||||||
Topics: 88
Posts: 88
Last Post:
EPOS freezes (crashing) on stock in
|
88 | 88 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 32
Posts: 32
|
32 | 32 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 13
Posts: 13
|
13 | 13 |
![]()
by G.W.Green
09-Feb-2015, 05:15 PM
|
||||||||||||
Topics: 21
Posts: 21
|
21 | 21 | |||||||||||||
Topics: 89
Posts: 89
|
89 | 89 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 128
Posts: 129
Last Post:
Setting up Fetchify
|
128 | 129 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 8
Posts: 8
Last Post:
Using 3rd Party Email Providers with SSL/TLS
|
8 | 8 | |||||||||||||
Topics: 182
Posts: 202
Last Post:
Sellerdeck site fails PCI-DSS scan
|
182 | 202 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 60
Posts: 60
|
60 | 60 |
![]()
by G.W.Green
08-Jan-2021, 04:18 PM
|
||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 114
Posts: 118
Last Post:
Changes to Opayo URLs
|
114 | 118 | |||||||||||||
Topics: 89
Posts: 93
|
89 | 93 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 106
Posts: 107
Last Post:
SellerDeck software does not send emails
|
106 | 107 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 22
Posts: 22
Last Post:
How to prevent orders from Northern Ireland
|
22 | 22 | |||||||||||||
Topics: 236
Posts: 239
|
236 | 239 | |||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 12
Posts: 12
|
12 | 12 |
![]()
by Guest
15-Jul-2012, 04:23 AM
|
||||||||||||
Topics: 32
Posts: 32
|
32 | 32 | |||||||||||||
Topics: 15
Posts: 15
|
15 | 15 |
![]()
by G.W.Green
20-Aug-2014, 02:17 PM
|
||||||||||||
Sub-Forums:
| |||||||||||||||
Topics: 23
Posts: 23
|
23 | 23 | |||||||||||||
Sub-Forums:
|
What's Going On
Collapse
There are currently 1221 users online. 5 members and 1216 guests.
Most users ever online was 8,454 at 06:47 AM on 19-May-2021.
Sellerdeck Community Statistics
Collapse
Topics: 52,651
Posts: 320,787
Members: 7,448
Active Members: 22
Welcome to our newest member, SusanHofgartner.
Welcome to vBulletin!
Collapse
Welcome to your vBulletin forum! You can click "Edit Site" above for site administration options.
To edit or remove this module, click "edit site", then "edit page".
Latest Topics
Collapse
-
by SeorchHi All,
I'm not sure if this is possible.
I've noticed that none of the large zoom0 images on my site are indexed in Google Images as there is no direct HTML link.
I thought about creating an image sitemap, but again, the large amount of script between the image and page is hampering...-
Channel: Sellerdeck Swift Template
13-Apr-2024, 06:47 PM -
-
by G.W.GreenThere is a possibility that newer PCI-DSS scans will fail Sellerdeck sites due to the version of the JQuery library being used. It is however possible to download the new library files and change the layout so that it uses them.
The fixes detailed in this article will resolve two issues...-
Channel: Online Store Issues
12-Apr-2024, 08:45 AM -
Trending
Collapse
-
by John EnnalsI've had a couple of cases this month where customers have tried to pay using ClearAccept, but the checkout froze after the "Please wait - Saving order..." overlay appeared.
In the first case, from France, the bank's two-step verification screen was appearing behind the overlay...-
Channel: Sellerdeck Desktop v18
Yesterday, 09:19 AM -
-
by graphiczI have started having several customers having their website emails (contact form, order notification etc) blocked and returned as undeliverable. My hosting is by Krystal and they use Mail Channels to deliver mail and it is Mail Channels blocking the emails. Other hosts may be having similar issues...
-
Channel: Sellerdeck Swift Template
26-Mar-2024, 01:40 PM -
-
by SeorchHi All,
I'm not sure if this is possible.
I've noticed that none of the large zoom0 images on my site are indexed in Google Images as there is no direct HTML link.
I thought about creating an image sitemap, but again, the large amount of script between the image and page is hampering...-
Channel: Sellerdeck Swift Template
13-Apr-2024, 06:47 PM -