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    10.0.1 shopping cart redirect error

    Hello,

    Just upgraded 2 sites to 10.0.1 and for some reason I dont understand, when I add something to the basket and it takes me to the bounce page where I can quickly view the contents of my basket it then redirected me to what should be the extended info page only it puts a / on the end of the URL and then it throws a 404 error, is anyone else getting the same problem?

    Thanks
    Angi
    christopherpiperwines.co.uk
    skatewarehouse.co.uk
    progrow.co.uk
    cheeksandcherries.co.uk

    #2
    Yes it's been reported twice recently here and here and here. Since there are 3 separate occurances it sounds like it could be a bug and should be reported.
    Peblaco

    Comment


      #3
      Are you using any plugins?
      Bruce Townsend
      Ecommerce Product Manager
      Sellerdeck Ecommerce Solutions

      Comment


        #4
        Hi Bruce

        We are getting the same thing on the extended info pages. I can email a link over to our test site if you would like. I don't want to post it here.

        Regards

        Nigel
        Offering a wide range of shade loving plants suitable for the woodland garden. http://www.plantsforshade.co.uk

        Comment


          #5
          I can email a link over to our test site if you would like
          Not much point TBH, this isn't my area of expertise. I agree with Louise, I think this needs to be reported to tech support. They will know what questions to ask, and can escalate the issue to a developer if required.
          Bruce Townsend
          Ecommerce Product Manager
          Sellerdeck Ecommerce Solutions

          Comment


            #6
            Thank you, I will give Actinic a ring.
            christopherpiperwines.co.uk
            skatewarehouse.co.uk
            progrow.co.uk
            cheeksandcherries.co.uk

            Comment


              #7
              Just got this back from the support team at Actinic

              -------------------

              The development team has come back to me with the following work around where you will need to change the layout /Standard Product Image/:



              Replace



              <actinic:block

              if="%3cactinic%3avariable%20name%3d%22ExtendedInformationType%22%20%2f%3e%2

              0%3d%3d%20%22Opens%20in%20the%20Same%20Window%22" >

              <a href="<actinic:variable name="ExtendedInfoPageEncoded" />">

              </actinic:block>



              with



              <actinic:block

              if="%3cactinic%3avariable%20name%3d%22ExtendedInformationType%22%20%2f%3e%2

              0%3d%3d%20%22Opens%20in%20the%20Same%20Window%22" >

              <a href="<actinic:variable name="ExtendedInfoPageName" />">

              </actinic:block>


              -------------------------

              Hope this helps someone else too
              christopherpiperwines.co.uk
              skatewarehouse.co.uk
              progrow.co.uk
              cheeksandcherries.co.uk

              Comment


                #8
                We have also raised it as a bug, it will be resolved in the next release.

                Ben
                Benjamin Dyer
                CEO - SellerDeck Ecommerce Software for SME's

                SellerDeck is the new name for Actinic Desktop

                Have you tried searching the Knowledge Base?

                Comment


                  #9
                  The work around is a good temporary solution but having been bounced back to the Extended Info page, where does one go from there? The Back button just returns to the confirm add to cart page. There is a main menu there but the route is a little protracted. The ideal solution IMO, after confirming the add to cart, would be to go back to the section product list. Quite how this would be done I leave in the capable hands of you elite Actinic developers.

                  Comment


                    #10
                    This is resolved in v10.0.2, which is available now.
                    Bruce Townsend
                    Ecommerce Product Manager
                    Sellerdeck Ecommerce Solutions

                    Comment

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