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Search: Posts Made By: Air-Tech
Forum: Payment Services, PSP Setup (SellerDeck Payments, HSBC, Paypal etc.) 31-Oct-2017, 10:11 PM
Replies: 5
Views: 325
Posted By Air-Tech
That's along the lines of the response I got as...

That's along the lines of the response I got as well, a "no problem here" type of answer - you would think that even if the problem wasn't the PSP's that they would at least have an idea of what the...
Forum: Payment Services, PSP Setup (SellerDeck Payments, HSBC, Paypal etc.) 24-Oct-2017, 07:02 PM
Replies: 5
Views: 325
Posted By Air-Tech
We have been experiencing this for around 6...

We have been experiencing this for around 6 months or so & it's getting worse...

I don't know exactly what goes on in the background, but as far as I'm aware it ssome form of fiscal control that...
Forum: Shipping, Postage, Delivery, Tax & Handling Fees 13-Sep-2017, 09:46 AM
Replies: 0
Views: 331
Posted By Air-Tech
Unknown class / zero charge

I've received an order from abroad, paid by PayPal Express that's got a shipping class of "unknown" & a zero delivery charge. The order weight is greater than any services that we offer on the site....
Forum: SellerDeck Desktop 2016 22-Aug-2017, 03:55 PM
Replies: 1
Views: 325
Posted By Air-Tech
Paypal Express & account creation

I don't quite understand how account creation is handled when PayPal Express is the payment method. For some customers accounts seem to be created without issue when Express is used, while for other...
Forum: SellerDeck Desktop 2016 22-May-2017, 09:57 PM
Replies: 1
Views: 429
Posted By Air-Tech
Anyone any ideas?

Anyone any ideas?
Forum: SellerDeck Desktop 2016 22-May-2017, 07:11 PM
Replies: 14
Views: 961
Posted By Air-Tech
I have what appears to be the same issue with...

I have what appears to be the same issue with assembly products & as far as I can see, yes it is currently a "non-real" feature at the moment.....

All this assumes that permutation & assembly are...
Forum: SellerDeck Desktop 2016 12-May-2017, 02:08 PM
Replies: 1
Views: 429
Posted By Air-Tech
Hierarchical import of null values?

I'm trying to clean up redundant images from thumbnail / image add-on's via a hierarchical import, but I'm getting the old "There was an error in the first line of the file" message.

The import...
Forum: SellerDeck Desktop 2016 12-May-2017, 01:51 PM
Replies: 2
Views: 402
Posted By Air-Tech
Go to the mail tab on an order, click new, click...

Go to the mail tab on an order, click new, click manage layouts, & click rename.

I don't think rename is available on the default layouts, in which case, just copy one of the defaults & then...
Forum: SellerDeck Desktop 2016 31-Mar-2017, 01:38 PM
Replies: 9
Views: 493
Posted By Air-Tech
Gulp:eek: I'll have a look & thanks for...

Gulp:eek:

I'll have a look & thanks for providing that!
Forum: SellerDeck Desktop 2016 31-Mar-2017, 12:16 PM
Replies: 9
Views: 493
Posted By Air-Tech
Months ago (or was it years, I loose track) I...

Months ago (or was it years, I loose track) I cleared out a load of redundant images from site1 & managed to remove a few from older hidden products, maybe half a dozen or so - these were all easily...
Forum: SellerDeck Desktop 2016 30-Mar-2017, 11:07 PM
Replies: 9
Views: 493
Posted By Air-Tech
Correct, no mention of the product, the error...

Correct, no mention of the product, the error text in the first post (excluding the removed parts of the filename) is a copy / paste from the error message.

It doesn't occur during normal...
Forum: SellerDeck Desktop 2016 30-Mar-2017, 08:14 PM
Replies: 9
Views: 493
Posted By Air-Tech
Buzby; I had though about just making an odd...

Buzby;

I had though about just making an odd sized image to match the file name, but not knowing where it is, it would possibly be a bit of a headache trying to locate it over thousands of pages &...
Forum: SellerDeck Desktop 2016 30-Mar-2017, 01:53 PM
Replies: 9
Views: 493
Posted By Air-Tech
Passive Errors (image)

I'm getting a passive error warning at the end of upload, it not something new, but I'm trying to get shot of it;

C:\ - \SellerDeck 2016\Sites\Site1\Lightbox icons\-.jpg,
The file referenced by...
Forum: SellerDeck Desktop 2016 03-Mar-2017, 09:56 AM
Replies: 0
Views: 371
Posted By Air-Tech
Invoice order logic?

I sure this has been asked before, but don't see anything, so;

What's the logic of the sequence by which orders are invoiced? I generally select a batch of orders, right click & then complete...
Forum: Shipping, Postage, Delivery, Tax & Handling Fees 02-Feb-2017, 08:43 PM
Replies: 2
Views: 1,339
Posted By Air-Tech
Noticed this in the mail last week - it looks...

Noticed this in the mail last week - it looks like RM may be doing themselves out of a signature fee on 24/48 services though.

I'm wondering how PayPal would view RM's delivery confirmation in...
Forum: Shipping, Postage, Delivery, Tax & Handling Fees 29-Nov-2016, 10:45 PM
Replies: 1
Views: 1,481
Posted By Air-Tech
Bit late to the party, but was using it from...

Bit late to the party, but was using it from around 1:00 / 1:30 today without issue.
Forum: SellerDeck Desktop 2016 21-Oct-2016, 02:22 AM
Replies: 4
Views: 619
Posted By Air-Tech
Sounds like bug SD-1254 as mentioned in the "poor...

Sounds like bug SD-1254 as mentioned in the "poor support" thread?
Forum: SellerDeck Desktop 2016 07-Oct-2016, 11:12 PM
Replies: 84
Views: 7,466
Posted By Air-Tech
Yes please!

Yes please!
Forum: SellerDeck Desktop 2016 14-Sep-2016, 06:07 PM
Replies: 84
Views: 7,466
Posted By Air-Tech
I'm not going to comment on support - I don't...

I'm not going to comment on support - I don't even want to go there..... but if it's of any use;

We experienced an issue similar to what you are describing which was due to some sort of corruption...
Forum: SellerDeck Desktop 2016 28-May-2016, 11:06 AM
Replies: 7
Views: 2,137
Posted By Air-Tech
Again not 100% certain, but I think that you will...

Again not 100% certain, but I think that you will have to publish to web prior to sending the emails out for the accounts to be accessible - I'm sure someone will be able to confirm.
Forum: SellerDeck Desktop 2016 27-May-2016, 10:12 PM
Replies: 7
Views: 2,137
Posted By Air-Tech
I ended up deleting all my unsent...

I ended up deleting all my unsent manually........

After the fact I had a look at the database & the email status is recorded in the OrderMail table in the sStatus column. I'm a couple of million...
Forum: SellerDeck Desktop 2016 08-May-2016, 02:26 PM
Replies: 2
Views: 879
Posted By Air-Tech
I was struggling with a similar issue in V16.0.1...

I was struggling with a similar issue in V16.0.1 over the last week or so, which has now been resolved by SD support.

It started after a Link product qty import into SD, after which stock changes...
Forum: SellerDeck Desktop 2016 22-Apr-2016, 04:09 PM
Replies: 25
Views: 2,384
Posted By Air-Tech
I did say "temporary workaround".....

I did say "temporary workaround".....
Forum: SellerDeck Desktop 2016 22-Apr-2016, 03:27 PM
Replies: 25
Views: 2,384
Posted By Air-Tech
The only occasion that we use a price value (for...

The only occasion that we use a price value (for shipping) in our Google feed is where the standard Google weight calculated shipping costs aren't valid - in this instance the feed line "shipping"...
Forum: SellerDeck Desktop 2016 21-Apr-2016, 04:51 PM
Replies: 25
Views: 2,384
Posted By Air-Tech
It would have been convenient if the old method...

It would have been convenient if the old method had been left untouched with a data feed CSV as previously & a new data feed XML menu option.....

Having a previously working feature changed to...
Showing results 1 to 25 of 245

 

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