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Search: Posts Made By: Mike Hughes
Forum: Sellerdeck Desktop 2016 Yesterday, 11:42 AM
Replies: 7
Views: 96
Posted By Mike Hughes
It is odd isn't it. I often find that google...

It is odd isn't it.

I often find that google is better at finding what I'm after than many site's navigation and in house search.

Mike
Forum: Sellerdeck Desktop 2016 Yesterday, 10:16 AM
Replies: 7
Views: 96
Posted By Mike Hughes
Although it shames me to say it, Google :o

Although it shames me to say it, Google :o
Forum: Sellerdeck Desktop 2016 Yesterday, 09:22 AM
Replies: 7
Views: 96
Posted By Mike Hughes
http://portal.sellerdeck.co.uk/docs/release_notes/...

http://portal.sellerdeck.co.uk/docs/release_notes/ReleaseNotes1604.pdf
Forum: Sellerdeck v11 08-Feb-2018, 09:16 AM
Replies: 5
Views: 239
Posted By Mike Hughes
I suspect it might be this problem. (although the...

I suspect it might be this problem. (although the notes say it shouldn't be with 11.0.6)

http://community.sellerdeck.com/showthread.php?t=54742

I thought it sounded familiar but took me a while...
Forum: Sellerdeck 2013 06-Feb-2018, 01:25 PM
Replies: 11
Views: 196
Posted By Mike Hughes
Can you run a network test (click the 'test'...

Can you run a network test (click the 'test' button') and let us know what happens.

Also /public_html/cgi-bin/ isn't anywhere in your network settings. Did you change them?
Forum: Sellerdeck 2013 06-Feb-2018, 10:10 AM
Replies: 11
Views: 196
Posted By Mike Hughes
The site seems to be working fine but this must...

The site seems to be working fine but this must be on the old server.

There are a couple of things you need to be aware of:

1) You can't get the network settings to work on a new server until...
Forum: Sellerdeck 2013 06-Feb-2018, 09:52 AM
Replies: 11
Views: 196
Posted By Mike Hughes
This has the // the wrong way around. ...

This has the // the wrong way around.

WEBSITEURL http:\\www.bagcraft.co.uk

Might cause a problem.

Also as Norman says, details of what the error messages are will give us a clue as to what...
Forum: Sellerdeck 2013 03-Feb-2018, 03:27 PM
Replies: 11
Views: 196
Posted By Mike Hughes
Not me. I don't use 123 Reg for web hosting. ...

Not me. I don't use 123 Reg for web hosting.

If you've tried but can't get it to work then you'll need to post your network settings and the error messages you get when you run the network...
Forum: Sellerdeck 2013 03-Feb-2018, 03:03 PM
Replies: 11
Views: 196
Posted By Mike Hughes
If it's network settings you're having trouble...

If it's network settings you're having trouble with then this thread might help

http://community.sellerdeck.com/showthread.php?t=55836
Forum: Sellerdeck Desktop 2016 02-Feb-2018, 12:48 PM
Replies: 20
Views: 302
Posted By Mike Hughes
Have you got your { as discussed above?

Have you got your { as discussed above?
Forum: Sellerdeck Desktop 2016 02-Feb-2018, 10:10 AM
Replies: 20
Views: 302
Posted By Mike Hughes
Norman, I'm always wary of raising issues...

Norman,

I'm always wary of raising issues with people who know things far better than me, but shouldn't there be a '{' after

?

It's odd as I assume you've just copied and pasted this which...
Forum: Sellerdeck Desktop 2016 01-Feb-2018, 05:23 PM
Replies: 20
Views: 302
Posted By Mike Hughes
That's an interesting way to do it. I hadn't...

That's an interesting way to do it. I hadn't thought of anything like that but it should work.
Forum: Sellerdeck Desktop 2016 01-Feb-2018, 03:20 PM
Replies: 20
Views: 302
Posted By Mike Hughes
I'm not sure that will work as I think by that...

I'm not sure that will work as I think by that point the cart cookie has been cleared.

There is a list of available variables by location in Help > Variable Reference Guide which doesn't show...
Forum: Sellerdeck Desktop 2016 27-Jan-2018, 10:35 AM
Replies: 4
Views: 159
Posted By Mike Hughes
It happens to all of us sometimes. Glad it's now...

It happens to all of us sometimes. Glad it's now sorted.

Mike
Forum: Sellerdeck Desktop 2016 26-Jan-2018, 02:40 PM
Replies: 1
Views: 135
Posted By Mike Hughes
I don't think there is. I've never really...

I don't think there is.

I've never really understood why the customer receipt email isn't triggered by the PSP callback (which is what creates the order) rather than the customer returning to the...
Forum: Sellerdeck Desktop 2016 26-Jan-2018, 09:22 AM
Replies: 4
Views: 159
Posted By Mike Hughes
With problems like this the first thing to try is...

With problems like this the first thing to try is always a 'compact and repair' of the database.

I assume you're trying to move it using SHIFT-MOVE as described here:
...
Forum: Any Other Business 18-Jan-2018, 02:14 PM
Replies: 4
Views: 238
Posted By Mike Hughes
Sorry Chris, I'd help if I had any idea but I'm...

Sorry Chris, I'd help if I had any idea but I'm still using Windows 7.

Mike
Forum: Sellerdeck Desktop 2016 16-Jan-2018, 08:41 AM
Replies: 6
Views: 231
Posted By Mike Hughes
I think the main reason Sellerdeck uses a...

I think the main reason Sellerdeck uses a separate folder for all it's stuff is that it keeps everything separate from the rest of your website thus avoiding potential conflicts in filenames and...
Forum: Sellerdeck Desktop 2016 16-Jan-2018, 08:33 AM
Replies: 10
Views: 330
Posted By Mike Hughes
That's a weird one. I'm glad you found it in the...

That's a weird one. I'm glad you found it in the end as it certainly had me stumped.

Hopefully, anyone else having the same problem will be able to find this thread.

Is the solution just to...
Forum: Sellerdeck Desktop 2016 15-Jan-2018, 11:46 AM
Replies: 37
Views: 922
Posted By Mike Hughes
As long as you redirect any non https links /...

As long as you redirect any non https links / connections you'll be fine.
Forum: Sellerdeck Desktop 2016 12-Jan-2018, 01:49 PM
Replies: 37
Views: 922
Posted By Mike Hughes
I thought at the time this was a rather brave...

I thought at the time this was a rather brave comment to be making.

I use 1and1 but Host-it would be my recommendation for a smaller company with good customer service.

PS. I have to add that...
Forum: Shipping, Postage, Delivery, Tax & Handling Fees 10-Jan-2018, 01:11 PM
Replies: 2
Views: 273
Posted By Mike Hughes
I did sign up for Royal Mail click and drop a few...

I did sign up for Royal Mail click and drop a few months ago but thought it was awful, far worse than DMO, so didnít even use it.

Is it just me, or can you not lookup the address from the postcode...
Forum: Sellerdeck Desktop 2016 10-Jan-2018, 10:09 AM
Replies: 37
Views: 922
Posted By Mike Hughes
This problem might be Fasthostsí fault. If they...

This problem might be Fasthostsí fault. If they moved your files from the windows to unix server then they wonít have been uploaded with the correct line feeds. IIRC sellerdeck and other ftp programs...
Forum: Sellerdeck Desktop 2016 09-Jan-2018, 04:19 PM
Replies: 37
Views: 922
Posted By Mike Hughes
No problem. It sounds as if between you, you and...

No problem. It sounds as if between you, you and Fasthosts are on top of the situation so I'll leave you to it.

PS. This recent thread suggests that the Fasthost problems with sellerdeck may be...
Forum: Sellerdeck Desktop 2016 09-Jan-2018, 03:38 PM
Replies: 37
Views: 922
Posted By Mike Hughes
Fasthosts would never be my host of choice for a...

Fasthosts would never be my host of choice for a sellerdeck setup. I've seen too many people try and fail to get it working.

What PERL script did they want changing? The only perl files you should...
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