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    Upload of new website

    Been trying to load a website on a new 1&1 server without success.

    I've been through all the suggestions regarding correct permissions, compacting databases, uploading with a higher CGI No etc.

    All the file structure looks the same as three other websites we have on an older 1&1 machine.

    In the error log we have
    script not found or unable to stat: /var/www/vhosts/my-domain-name.co.uk/httpdocs/cgi-bin

    Which looks as though it is expecting the cgi-bin folder inside httpdocs which it is not.

    Network settings are as follows



    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST my-domain-name.co.uk
    WEBSITEURL http://www.my-domain-name.co.uk
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    USEENHANCEFTP true
    FTPBUFFERSIZE 4
    FTPCLIENTTIMEOUT 15000
    FTPRETRYDELAY 3000
    FTPKEEPALIVEINTERVAL 30000
    FTPSILENT false
    FTPMAXRETRIES 3
    FTPCONNECTTIMEOUT 25000
    SMTPAUTHREQUIRED true
    SMTPUSERNAME john@my-domain-name.co.uk
    SMTPPASSWORD ***********
    COMPRESSIONPACKETSIZE 1024
    COMPRESSEDUPLOAD false
    CATALOGURL http://www.my-domain-name.co.uk/httpdocs/acatalog/
    ONLINESTOREFOLDERNAME acatalog
    CGIBINURL http://www.my-domain-name.co.uk/cgi-bin/
    PATHFROMCGITOCATALOG ../httpdocs/acatalog/
    FTPHOST my-domain-name.co.uk
    FTPUSERNAME ********
    FTPPASSWORD ***********
    PATHTOCGIBIN /cgi-bin/
    USEPASSIVEFTP true
    FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/


    Any help would be very gratefully received.
    Regards
    Sally

    Fashion Jewellery Wholesale - Glitzy Jewels

    #2
    Originally posted by sally01 View Post
    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST my-domain-name.co.uk
    WEBSITEURL http://www.my-domain-name.co.uk
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    USEENHANCEFTP true
    FTPBUFFERSIZE 4
    FTPCLIENTTIMEOUT 15000
    FTPRETRYDELAY 3000
    FTPKEEPALIVEINTERVAL 30000
    FTPSILENT false
    FTPMAXRETRIES 3
    FTPCONNECTTIMEOUT 25000
    SMTPAUTHREQUIRED true
    SMTPUSERNAME john@my-domain-name.co.uk
    SMTPPASSWORD ***********
    COMPRESSIONPACKETSIZE 1024
    COMPRESSEDUPLOAD false
    CATALOGURL http://www.my-domain-name.co.uk/httpdocs/acatalog/
    ONLINESTOREFOLDERNAME acatalog
    CGIBINURL http://www.my-domain-name.co.uk/cgi-bin/
    PATHFROMCGITOCATALOG ../httpdocs/acatalog/
    FTPHOST my-domain-name.co.uk
    FTPUSERNAME ********
    FTPPASSWORD ***********
    PATHTOCGIBIN /cgi-bin/
    USEPASSIVEFTP true
    FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/


    Any help would be very gratefully received.
    What type of host is this, dedicated or shared.

    I suspect your problem is having the acatalog as a folder under httpdocs which is then in the root of the domain. It is usual practive for web hosting to point the domain at httpdocs so that is the root of the web site, so catalogurl would be http://www.my-domain-name.co.uk/acatalog/.

    Malcolm

    SellerDeck Accredited Partner,
    SellerDeck 2016 Extensions, and
    Custom Packages

    Comment


      #3
      Hi,

      Its a dedicated server.

      The domain is pointing to the httpdocs as the root as shown below



      Document root * (picture of house)/httpdocs

      The path to the website home directory.


      So when I go through Web / Configure Website and it brings up the structure of the folders what should the Web Root Directory be set to

      /httpdocs ??
      Regards
      Sally

      Fashion Jewellery Wholesale - Glitzy Jewels

      Comment


        #4
        Fed Up

        Can anybody supply me with what the settings should look like for a 1and1 server when both the cgi-bin and acatalog folders are both in the root directory (mydomain.com/httpdocs)

        This is driving me crazy with frustration!
        Regards
        Sally

        Fashion Jewellery Wholesale - Glitzy Jewels

        Comment


          #5
          For a 1&1 shared Linux server:
          Code:
          HTTPPROXYMODE	0
          HTTPPROXYADDRESS	
          HTTPPROXYPORT	80
          HTTPPROXYUSER	
          HTTPPROXYPASSWORD	
          FTPPROXYMODE	0
          FTPPROXYADDRESS	
          FTPPROXYPORT	21
          FTPPROXYUSER	
          FTPPROXYPASSWORD	
          SCRIPTID	1
          SCRIPTEXT	.pl
          SMTPHOST	mrvnet.kundenserver.de
          WEBSITEURL	http://www.mysite.com/index.html
          IGNOREPASSIVEERRORS	true
          USERELATIVECGIURLS	false
          PATHTOPERL	/usr/bin/perl
          USEENHANCEFTP	false
          FTPBUFFERSIZE	4
          FTPCLIENTTIMEOUT	5000
          FTPRETRYDELAY	3000
          FTPKEEPALIVEINTERVAL	30000
          FTPSILENT	false
          FTPMAXRETRIES	3
          FTPCONNECTTIMEOUT	15000
          SMTPAUTHREQUIRED	false
          SMTPUSERNAME	
          SMTPPASSWORD	
          COMPRESSIONPACKETSIZE	1024
          COMPRESSEDUPLOAD	true
          CATALOGURL	http://www.mysite.com/acatalog/
          ONLINESTOREFOLDERNAME	acatalog
          CGIBINURL	http://www.mysite.com/cgi-bin/
          PATHFROMCGITOCATALOG	../acatalog/
          FTPHOST	mysite.com
          FTPUSERNAME	*******
          FTPPASSWORD	*******
          PATHTOCGIBIN	/cgi-bin/
          USEPASSIVEFTP	true
          FTPPATHFROMCGITOCATALOG
          Norman - www.drillpine.biz
          Edinburgh, U K / Bitez, Turkey

          Comment


            #6
            Originally posted by sally01 View Post
            Hi,

            Its a dedicated server.

            The domain is pointing to the httpdocs as the root as shown below



            Document root * (picture of house)/httpdocs

            The path to the website home directory.


            So when I go through Web / Configure Website and it brings up the structure of the folders what should the Web Root Directory be set to

            /httpdocs ??
            If the domain root is pointing to httpdocs then you do not need to put that in the acatalog link, that should behttp:/ /www.mydomain/acatalog.

            A dedicated server often has the cgi-bin folder at the same level as the httpdocs folder in the ftp file structure but appears to the website to be on the same level as acatalog, this is a bit of trickery done by the web server software to make the site more secure.

            If the cgi-bin is at the same level as httpdocs in the SellerDeck ftp view then the path from cgi-bin to actalog needs to be ../httpdocs/acatalog. If both cgi-bin and acatalog are on the same level in the ftp view then you use ../acatalog.

            BEWARE:
            the view of the website from a url point of view does not necessarily match the view of the website as seen in the ftp view and you are setting both views in SellerDeck.

            The web view using the url and the ftp view using the relative paths.

            Malcolm

            SellerDeck Accredited Partner,
            SellerDeck 2016 Extensions, and
            Custom Packages

            Comment

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