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  #1  
Old 13-Aug-2015, 04:00 PM
Joanna14 Joanna14 is offline
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Product list error!

Hi

I haven't posted on here for a while, however, I was recently trying to add in a image ( a holiday warning message) on my home page and product pages. I got it in on the home page as normal but couldnt get it to work on the product pages. It was late at night the evening before I left and I have accidentally changed something on the settings and the products all appear below the main page now. I had to leave it and thought I would sort it when I was back but after lots of searching for mistakes, I just can't see where I've gone wrong.

I know it must be something to do with a table but can't see where I've made the mistake.

Please can someone look at the website on this page and I think that you may know straight away which part I've changed. http://www.essentialoilsonline.co.uk...ier_Oils_.html It's happening on all of the prodcut pages.

I'm just hoping someone can help, I know it will be a simple thing but I just can't see what it is.

Thanks in advance.

Joanna.
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  #2  
Old 13-Aug-2015, 09:06 PM
peblaco peblaco is offline
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There are several tags in the wrong places and some wrong coding. It is difficult to tell without seeing the individual layouts.
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Website design and development for SellerDeck and Actinic desktop

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  #3  
Old 17-Aug-2015, 12:31 PM
Joanna14 Joanna14 is offline
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Hello Pablaco

Thank you for replying. The website has been imported and upgraded several times so I can imagine that some code is not standard.

It has been working fine until two weeks ago, just before our holiday and I think it will only be an extra tag deleted or left in by mistake when I was trying to get the holiday notice up.
If someone can maybe point me to the part its most likely to be, I will search. We are now losing customers as they think the website is not working properly.

I know I shouldnt have tried to chagne it late at night, a lesson learnt there!

Please, any help would be greatly appreciated.

Thanks
Joanna
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  #4  
Old 17-Aug-2015, 02:16 PM
Joanna14 Joanna14 is offline
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Thanks Peblaco for the reply, the upgrade is pencilled in for Christmas/New year as several other things happening at the mo.

I've been with Actinic for years now and not had many problems, just hoping it can be a quick fix until I upgrade. I do realise that the v10 is not covered anymore by Actinic which is why I've posted on here - wishful thinking maybe?!

I can always post a layout on here.....

Thanks in advance
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  #5  
Old 19-Aug-2015, 03:36 PM
Joanna14 Joanna14 is offline
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Hello Peblaco

Thanks for replying. I think it may be this one. The whole of the bulk body is below the whole page on the left. It doesnt seem to have copied the layout well. Should I be doing something else?

Any help please would be appreciated.

Thanks
Joanna

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<title><actinic:variable name="PageTitle" /></title>

<actinic:variable name="BaseHref" />

<actinic:variable name="MetaTags" />

<actinic:block if="%3cactinic%3avariable%20name%3d%22IsP3PPolicyUsed%22%20%2f%3e"><link rel="P3Pv1" href="<actinic:variable name="P3PFullPolicyLink" />"></actinic:block>

<link href="actinic.css" rel="stylesheet" type="text/css">

<style type="text/css">
.tech_menu_button_title {
background-color: <actinic:variable name="PaletteBG" />;
}

.tech_text_product_section {
color: <actinic:variable name="TextColor" />;
}
</style>

<actinic:variable name="JavaScriptFunctions" />

</head>

<body onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />">

<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Shrinks%20and%20Grows%20Dynamically%22">
<!-- design stretches and grows with the browser window -->
<table width="100%" border="0" cellpadding="5" cellspacing="0">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Fixed%20Width%20%2d%20Centered%22">
<!-- fixed width design - centred -->
<table width="<actinic:variable name="Wiz2_DesignWidth" />" border="0" cellpadding="5" cellspacing="0" align="center">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Fixed%20Width%20%2d%20Left%20Aligned%22">
<!-- fixed width design - left aligned -->
<table width="<actinic:variable name="Wiz2_DesignWidth" />" border="0" cellpadding="5" cellspacing="0">
</actinic:block>
<tr>
<td style="background-color: <actinic:variable name="Wiz_TopBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-right: 0;</actinic:block>" >
<actinic:block if="%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%21%3d%20%22Brochure%22">
<actinic:variable name="CompanyLogoImage" />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%22Brochure%22" >
<actinic:variable name="BrochureLogoImage" />
</actinic:block>
</td>
<td align="right" style="background-color: <actinic:variable name="Wiz_TopBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-left: 0;</actinic:block>" nowrap="nowrap">
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz7%5fCartFunctions%22%20%2f%3e%20%21%3d%20%22Top%22" >
&nbsp;
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz7%5fCartFunctions%22%20%2f%3e%20%3d%3d%20%22Top%22">
<!-- shopping cart summary is shown at the top -->
<div class="sidebox" style="width: 170px;">
<div class="boxhead"><h2><actinic:variable name="CartCaption" /></h2></div>
<div class="boxbody" align="center">
<p style="font-weight: bold; margin-bottom: 5px;"><actinic:variable value="Shopping Cart Summary In A Line" name="ShoppingCartSummary" /></p>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22CSS%20Buttons%22"><p class="text_menu"><actinic:variable name="NavigationIcon" value="Checkout CSS Button" /><actinic:variable name="NavigationIcon" value="View Cart CSS Button" /></p></actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22Images%22"><p style="margin: 0;"><actinic:variable value="View Cart Image Navigation Button" name="NavigationIcon" /><actinic:variable value="Checkout Image Navigation Button" name="NavigationIcon" /></p></actinic:block></td>
</div>
</div>
</actinic:block>
</td>
</tr>
<tr>
<td style="background-color: <actinic:variable name="Wiz_SecondBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-right: 0; border-top: 0;</actinic:block>">
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22CSS%20Buttons%22">
<div>
<p class="text_menu" align="left"><actinic:variable value="Home CSS Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22HomePageType%22%20%2f%3e%20%21%3d%20%270%27" /><actinic:variable value="Sitemap CSS Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22IsIncludeToSiteMap%22%20%2f%3e" /><actinic:variable name="NavigationIcon" value="Terms CSS Button" /><actinic:variable name="NavigationIcon" value="Search CSS Button" /><actinic:variable value="Store Top CSS Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22IsNavBarTopSectionOmitted%22%20%2f%3e%20%21%3d%20TRUE" /><actinic:block if="%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%22Section%22"><actinic:variable value="Up A Level CSS Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22SectionLevel%22%20%2f%3e%20%3e%200" /></actinic:block><actinic:variable name="NavigationIcon" value="Contact Us CSS Button" /><actinic:block if="%3cactinic%3avariable%20name%3d%22AreRegCustomersAllowed%22%20%2f%3e"><Actinic:NOTINB2B><actinic:variable name="NavigationIcon" value="Login CSS Button" /></Actinic:NOTINB2B></actinic:block></p>
</div>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22Images%22" >
<div>
<p class="text_menu" align="left"><actinic:variable value="Home Image Navigation Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22HomePageType%22%20%2f%3e%20%21%3d%20%270%27" /><actinic:variable value="Sitemap Image Navigation Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22IsIncludeToSiteMap%22%20%2f%3e" /><actinic:variable name="NavigationIcon" value="Terms Image Navigation Button" /><actinic:variable value="Search Image Navigation Button" name="NavigationIcon" /><actinic:variable value="Store Top Image Navigation Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22IsNavBarTopSectionOmitted%22%20%2f%3e%20%21%3d%20TRUE" /><actinic:block if="%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%22Section%22"><actinic:variable value="Up A Level Image Navigation Button" name="NavigationIcon" if="%3cactinic%3avariable%20name%3d%22SectionLevel%22%20%2f%3e%20%3e%200" /></actinic:block><actinic:variable value="Contact Us Image Navigation Button" name="NavigationIcon" /><actinic:block if="%3cactinic%3avariable%20name%3d%22AreRegCustomersAllowed%22%20%2f%3e"><Actinic:NOTINB2B><actinic:variable name="NavigationIcon" value="Login Image Navigation Button" /></Actinic:NOTINB2B></actinic:block></p>
</div>
</actinic:block>
</td>
<td align="right" style="background-color: <actinic:variable name="Wiz_SecondBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-left: 0; border-top: 0;</actinic:block>" nowrap="nowrap">
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz6%5fQuickSearch%22%20%2f%3e%20%21%3d%20%22Top%22">
&nbsp;
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz6%5fQuickSearch%22%20%2f%3e%20%3d%3d%20%22Top%22" >
<!-- quick search bar at the top of the design -->
<actinic:variable name="QuickSearchBar" />
</actinic:block>
</td>
</tr>
</table>

<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Shrinks%20and%20Grows%20Dynamically%22">
<!-- design stretches and grows with the browser window -->
<table width="100%" border="0" cellpadding="5" cellspacing="0">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Fixed%20Width%20%2d%20Centered%22">
<!-- fixed width design - centred -->
<table width="<actinic:variable name="Wiz2_DesignWidth" />" border="0" cellpadding="5" cellspacing="0" align="center">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz1%5fDesignStyle%22%20%2f%3e%20%3d%3d%20%22Fixed%20Width%20%2d%20Left%20Aligned%22">
<!-- fixed width design - left aligned -->
<table width="<actinic:variable name="Wiz2_DesignWidth" />" border="0" cellpadding="5" cellspacing="0">
</actinic:block>
<tr>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz3%5fSidebars%22%20%2f%3e%20%3d%3d%20%22One%20Sidebar%22">
<!-- one sidebar -->
<td valign="top" width="160" style="background-color: <actinic:variable name="Wiz_SideBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-top: 0;</actinic:block>">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz3%5fSidebars%22%20%2f%3e%20%3d%3d%20%22Two%20Sidebars%22">
<!-- two sidebars - left sidebar -->
<td valign="top" width="140" style="background-color: <actinic:variable name="Wiz_SideBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-top: 0;</actinic:block>">
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz6%5fQuickSearch%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22">
<!-- quick search is shown in the left bar -->
<actinic:variable name="QuickSearchBar" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz4%5fSectionList%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22" >
<!-- list of sections is shown in the left bar -->
<actinic:variable name="TopLevelSectionList" if="%3cactinic%3avariable%20name%3d%22IsTopSectionListIncluded%22%20%2f%3e" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz5%5fBrochureList%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22" >
<!-- list of brochure pages is shown in the left bar -->
<actinic:variable name="BrochureNavBar" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz7%5fCartFunctions%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22">
<!-- shopping cart summary is shown in the left bar -->
<div class="sidebox" style="width: 150px;">
<div class="boxhead"><h2><actinic:variable name="CartCaption" /></h2></div>
<div class="boxbody" align="center">
<p style="font-weight: bold; margin-bottom: 5px;"><actinic:variable value="Shopping Cart Summary In A Line" name="ShoppingCartSummary" /></p>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22CSS%20Buttons%22"><p class="text_menu"><actinic:variable name="NavigationIcon" value="Checkout CSS Button" /><actinic:variable name="NavigationIcon" value="View Cart CSS Button" /></p></actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22Images%22"><p style="margin: 0;"><actinic:variable value="View Cart Image Navigation Button" name="NavigationIcon" /><actinic:variable value="Checkout Image Navigation Button" name="NavigationIcon" /></p></actinic:block>
</div>
</div><img src="twitter_logo.gif"/>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz9%5fBestSellers%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22">
<!-- list of best sellers is shown in the left bar -->
<actinic:variable name="BestSellerListSidebar" if="%3cactinic%3avariable%20name%3d%22BestSellersListInSidebar%22%20%2f%3e" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz8%5fNewProducts%22%20%2f%3e%20%3d%3d%20%22Left%20Side%22" >
<!-- list of new products is shown in the left bar -->
<actinic:variable name="NewProductListSidebar" if="%3cactinic%3avariable%20name%3d%22NewProductsListInSidebar%22%20%2f%3e" />
<br />
</actinic:block>
<actinic:variable value="Sidebar Coupon Field" name="CouponEntryField" if="%3cactinic%3avariable%20name%3d%22CaptureCoupon%22%20%2f%3e" />
</td>
<td class="bulk" valign="top" style="<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-left: 0; border-top: 0;</actinic:block>">
<div style="width: <actinic:variable name="ACTSTDWIDTH" />px;">
<actinic:variable name="INNERLAYOUT" />

<actinic:block if="%3cactinic%3avariable%20name%3d%22RecentlyViewedListIsEnabled%22%20%2f%3e%20%3d%3d%20True" >
<actinic:variable name="RecentProducts" />
</actinic:block>

<actinic:variable name="FeefoSiteLogo" />

<actinic:variable name="FeefoSiteFeedback" />
</div>
<actinic:variable name="ReferrerLink" />

<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz10%5fFooter%22%20%2f%3e">
<!-- footer is shown -->
<p>&nbsp;</p>
<div class="dotted_line_blue"><img src="theme_shim.gif" height="1" width="1" alt=" " /></div>
<p class="text_footer"><span class="text_menu_no_space"><actinic:variable name="Copyright Message" /></span>&nbsp; <a href="<actinic:variable name="SendMailPageLink" />" class="link_footer"><actinic:variable name="SendMailText" /></a> | <a href="<actinic:variable name="InfoURL" />" class="link_footer">Privacy Policy</a> | <a href="<actinic:variable name="InfoURL" />" class="link_footer"><actinic:variable name="InfoText" /></a></p>
</div>
</actinic:block>

</td>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz3%5fSidebars%22%20%2f%3e%20%3d%3d%20%22Two%20Sidebars%22">
<!-- right sidebar -->
<td valign="top" width="140" style="background-color: <actinic:variable name="Wiz_SideBarColor" />;<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fBorders%22%20%2f%3e%20%3d%3d%20%22Yes%22">border: solid 1px <actinic:variable name="Wiz_BorderColor" />; border-left: 0; border-top: 0;</actinic:block>">
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz6%5fQuickSearch%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22">
<!-- quick search bar is shown in the right bar -->
<actinic:variable name="QuickSearchBar" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz4%5fSectionList%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22" >
<!-- list of sections is shown in the right bar -->
<actinic:variable name="TopLevelSectionList" if="%3cactinic%3avariable%20name%3d%22IsTopSectionListIncluded%22%20%2f%3e" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz5%5fBrochureList%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22" >
<!-- list of brochure pages is shown in the right bar -->
<actinic:variable name="BrochureNavBar" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz7%5fCartFunctions%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22" >
<!-- shopping cart summary is shown in the left bar -->
<div class="sidebox" style="width: 150px;">
<div class="boxhead"><h2><actinic:variable name="CartCaption" /></h2></div>
<div class="boxbody" align="center">
<p style="font-weight: bold; margin-bottom: 5px;"><actinic:variable value="Shopping Cart Summary In A Line" name="ShoppingCartSummary" /></p>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22CSS%20Buttons%22"><p class="text_menu"><actinic:variable name="NavigationIcon" value="Checkout CSS Button" /><actinic:variable name="NavigationIcon" value="View Cart CSS Button" /></p></actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz%5fButtons%22%20%2f%3e%20%3d%3d%20%22Images%22"><p style="margin: 0;"><actinic:variable value="View Cart Image Navigation Button" name="NavigationIcon" /><actinic:variable value="Checkout Image Navigation Button" name="NavigationIcon" /></p></actinic:block>
</div>
</div>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz9%5fBestSellers%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22">
<!-- list of best sellers is shown in the right bar -->
<center><a href="acatalog/delivery_options.html"><img src="delivery_side_panel_tracked.gif"/></a></center>
<actinic:variable name="BestSellerListSidebar" if="%3cactinic%3avariable%20name%3d%22BestSellersListInSidebar%22%20%2f%3e" />
<br />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22Wiz8%5fNewProducts%22%20%2f%3e%20%3d%3d%20%22Right%20Side%22" >
<!-- list of new products is shown in the right bar -->
<actinic:variable name="NewProductListSidebar" if="%3cactinic%3avariable%20name%3d%22NewProductsListInSidebar%22%20%2f%3e" />

</actinic:block>
</td>
</actinic:block>
</tr>
</table>
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Tracking Code" />
</body>

</html>
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  #6  
Old 19-Aug-2015, 03:49 PM
peblaco peblaco is offline
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That layout looks correct. It could be one of your other layouts. It is impossible to tell. It would be easier if you had someone look at the snapshot.
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Website design and development for SellerDeck and Actinic desktop

SellerDeck services - SellerDeck website design - SellerDeck templates
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  #7  
Old 10-Sep-2015, 11:57 AM
Joanna14 Joanna14 is offline
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Hi Louise

Sorry for delay, I have been unavailable and are no further forward with this. As Sellerdeck no longer supports V10, would you be able to have a look at the snapshot? I know it will only be a little thing as I didn't change much, it's just knowing what to look for.

Please can you let me know if you can help and how much it is likely to cost, I am at a loss and orders are gradually decreasing.

Thanks in advance
Joanna
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Old 10-Sep-2015, 07:07 PM
Joanna14 Joanna14 is offline
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Full Name: Joanna Smith
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Just to say a very big thank you to Louise from Pebaco for helping me with this. With no support available on V10 anymore I was at a loss to know what to do and was relying on help from the community.

Thanks again Louise, you've gone above and beyond to help me.

All the best
Joanna
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peblaco (10-Sep-2015)
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