My SellerDeck Account | Newsletter | Free Trial

Community and Knowledge Base

  #1  
Old 21-Sep-2016, 12:00 PM
ianbigg ianbigg is offline
SellerDeck Support Manager
Join Date: Oct 2008
Full Name: Ian Bigg
Posts: 26
Thanks: 0
Thanked 5 Times in 5 Posts
SellerDeck Payments issue

We are aware that some customers are experiencing issues when trying to commit payments at the moment. We apologise that this is taking a long time to resolve so far, but we have now confirmed that the issue relates to a particular database that is not talking to another. A task has been set to re-sync the databases so we hope to have this all resolved very soon.

We will post further updates here when we have more information.

Again, please accept our apologies for any inconvenience caused.

SellerDeck Ltd
  #2  
Old 21-Sep-2016, 03:38 PM
ianbigg ianbigg is offline
SellerDeck Support Manager
Join Date: Oct 2008
Full Name: Ian Bigg
Posts: 26
Thanks: 0
Thanked 5 Times in 5 Posts
Issue resolved

We can confirm that the issue with SellerDeck Payments has now been resolved.

Sorry for the inconvenience this may have caused.
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



All times are GMT. The time now is 05:47 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.