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    Shipping Address PayPal Error

    All our customers are getting a PayPal error during the checkout process.



    Has anybody else had this problem? we have just put the latest version of the software up so maybe a knock on effect from that? (16.0.3 RBUC)
    Regards
    Sally

    Fashion Jewellery Wholesale - Glitzy Jewels

    #2
    Hi Sally,

    I'm going to guess it's the 'Undefined' bit in the error message.

    Are you sending anything in the 'state' field?

    Elliott at JGlighting had the same problem here http://community.sellerdeck.com/showthread.php?t=57287 a month or so ago on 14.0.3. It might be worth sending him a PM to see if he got it resolved.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

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      #3
      Hi Sally,

      This is the same issue as what you reported here:

      http://community.sellerdeck.com/showthread.php?t=57226

      If customers don't enter correct details during a checkout - Paypal will deny them access from ordering.
      Matt. M - SMR Enterprises Ltd.

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        #4
        Oh of course. I'd forgotten that when you upgrade to a newer version of Sellerdeck all manner of things get overwritten. All sorted now. Thanks Guys
        Regards
        Sally

        Fashion Jewellery Wholesale - Glitzy Jewels

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