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  #1  
Old 31-Oct-2017, 11:27 AM
sappho sappho is offline
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Question Locked store needs unlocking!

I am struggling to turn off my account settings in sellerdeck 14. Long story short the site was upgraded by MediaMole (no longer trading) after I upgraded from V10 to V14 It has been set so that only registered account users can enter the store.

I have checked the settings in the Ordering section of the Business settings and these are showing to be correct and unchecked.

I am wondering if there is actually a problem with pages as prices and adding to the basket is not working.

I do not want it to be closed but can not find the area where to turn this off. Can anyone help or suggest a reliable and trustworthy programmer to send my snap shot too???

Many thanks in advance
Sappho
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  #2  
Old 31-Oct-2017, 11:35 AM
Mike Hughes Mike Hughes is offline
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Try Settings> Business Settings> Ordering Tab > 'Allow orders from unregistered Customers'
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Old 31-Oct-2017, 11:40 AM
sappho sappho is offline
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Quote:
Originally Posted by Mike Hughes View Post
Try Settings> Business Settings> Ordering Tab > 'Allow orders from unregistered Customers'
Thanks Mike that was my first port of call it is all set correctly. I am now thinking that there are issues with the product pages I don't have any add to cart or prices on there.
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Old 31-Oct-2017, 12:12 PM
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Goz Goz is offline
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Just to confirm that you have uploaded the site after making that change to allowing unregistered customers?

Looking at the source code I can only see Add To Cart; Size selector etc being shown to logged in account customers
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Old 31-Oct-2017, 12:54 PM
sappho sappho is offline
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Quote:
Originally Posted by Goz View Post
Just to confirm that you have uploaded the site after making that change to allowing unregistered customers?

Looking at the source code I can only see Add To Cart; Size selector etc being shown to logged in account customers


Hi Goz

Yes all uploaded. I have a feeling it is the catalogue page that is the issue but can not see exactly what. www.iluvm.co.uk
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