Frames

[Mike Hruza]

Hi there,

Hope you can help,

Using v5 and have had many complaints from customers recieving errors whilst placing an order. Most errors are coming up with 'Cookie error' although many have been to do with Frames.
Our site is Dreamweaver based and i've heard actinic doesn't like opening up within frames!

Regards,

Mike

[garyhay]

http://www.actinicdownloads.com/v5/index.htm has the latest patch

[Mike Hruza]

Re: Frames

Hi gary,

Thanks for the swift response, shall check it now...

Cheers

Mike

[cdicken]

Yes, you should upgrade to v5.1.4 in order to eliminate some problems that arise when customers browse with Norton Internet Security.

Also, if you are using a custom frame check that the domain name that the frame is on is the same as the domain name that your Actinic store is running under. If there is any difference then IE6 will give you 'third-party cookie' issues and customers will not be able to place orders.

[Mike Hruza]

Thanks again!

Planning on upgrading to v5, will this illiminate some of the current errors?

Cheers

Mike