SellerDeck 18.0.5 version. By default, customers only have a single line to provide an answer for the 'Other Information' question online. It is possible to edit the product layout and the 'Design | Text' area to provide a 'text area' box instead of a single line First of all, you just need to edit the 'Other Info' prompt that appears as part of your product layout on the store pages (if you are using a shopping mode of 'Quantity on Product Page') or on the Add to Cart Confirmation page (if your are using a shopping mode of 'Quantity on Confirmation Page'). To do this: 1. Select your product layout in the 'Design' tab and locate the following line: " maxlength="1000" value="" /> 2. Replace this line with the following code: You now need to edit the code for the other info prompt that appears in the shopping cart. To do this: 3. Go to 'Design | Text' 4. Click 'Go To' and in the ID field enter '2161'. 5. It should display a entry with "Current Value:" set to: %s 6. Change the "Current Value:" to read: %s 7. Click 'OK' to save your changes. 8. Now go into your 'Site1' folder and locate a file called 'ActinicOrder.pm'. Open it in Notepad. 9. Search for '2161', you should see... $sHTML = ACTINIC::GetPhrase(-1, 2161, "", $sIndex, 35, 1000, $sValue, $sStyle); 10. Comment out this line by starting it with a #. 11. Insert the following immediately after the above line... $sHTML = ACTINIC::GetPhrase(-1, 2161); $sHTML =~ s/%d/%s/; $sValue =~ s/%0a//ig; # we seem to need to remove some Line Feeds here $sHTML = sprintf( $sHTML, "", $sIndex, $sStyle, 1000, $sValue); A few lines above there is a line: $sHTML = $sValue; Immediately above this insert a line: $sValue =~ s/ %0a/
/ig; # we seem to need to translate some Line Feeds here 12. Save the file. 13. Now go into your 'Site1' folder and locate a file called 'OrderScript.pl'. Open it in Notepad. 14. Look for:- if (length $$pProduct{'OTHER_INFO_PROMPT'} > 0) { MailOrderLine( "", $$pProduct{'OTHER_INFO_PROMPT'} . "\r\n" . $CurrentItem{'INFO'}, 15. Change to:- if (length $$pProduct{'OTHER_INFO_PROMPT'} > 0) { my $PatchIt = $CurrentItem{'INFO'}; $PatchIt =~ s/%0a/ /ig; MailOrderLine( "", $$pProduct{'OTHER_INFO_PROMPT'} . "\r\n" . $PatchIt, 16. Save the file and then upload your SellerDeck store.