I installed the new Brexit patch v18_18.0.5.0.UNMD mentioned here:-
https://community.sellerdeck.com/for...-patch-release
Now, when printing the new EU Invoice for any order which has been paid for via PayPal, a message appears on it referring to Paypal seller protection (and whether the transaction is eligible or not). See attached screenshot showing two different invoices.
I have had this issue before with the standard 'Invoices.rpt' template. That issue started on 13/10/20 when I switched from 'PayPal Website Payments' to 'PayPal' as part of the new PayPal Commerce integration. I reported the issue to Support (I had a support contract then, not now). Support confirmed that it was a bug within the software (SD-8313) and that it was an internal variable that should not display. As a result, Support sent me a customised invoice template which prevented the seller protection message from being printed, however it would appear that the same customisation has not been applied to the new EU Invoice template.
Will Support be able to resolve this issue with a customised version of the new 'Invoices_EU.rpt’ template?
https://community.sellerdeck.com/for...-patch-release
Now, when printing the new EU Invoice for any order which has been paid for via PayPal, a message appears on it referring to Paypal seller protection (and whether the transaction is eligible or not). See attached screenshot showing two different invoices.
I have had this issue before with the standard 'Invoices.rpt' template. That issue started on 13/10/20 when I switched from 'PayPal Website Payments' to 'PayPal' as part of the new PayPal Commerce integration. I reported the issue to Support (I had a support contract then, not now). Support confirmed that it was a bug within the software (SD-8313) and that it was an internal variable that should not display. As a result, Support sent me a customised invoice template which prevented the seller protection message from being printed, however it would appear that the same customisation has not been applied to the new EU Invoice template.
Will Support be able to resolve this issue with a customised version of the new 'Invoices_EU.rpt’ template?
Comment