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When I try to do a snapshot, SellerDeck comes up with the following error message..

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    When I try to do a snapshot, SellerDeck comes up with the following error message..

    When I try to do a snapshot, SellerDeck comes up with the following error message: "There was a problem with the database....

    Operation: Moving through the [SetupInfo] table where nGroupID IN (0)
    Data truncated.
    Action: Contact your SellerDeck reseller or SellerDeck Support as appropriate"

    To fix this, you will need to convert the database to Access 2000. To do this, start Access and go to 'Tools | Database Utilities | Convert Database | To Current Access Database Version'. Select 'ActinicCatalog.mdb' from your current Site1 (or equivalent) folder.

    Once the database has converted, go to 'Tools | Database Utilities | Compact and Repair Database'. Then close Access. Restart SellerDeck and you should be able to do the snapshot without problems.
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