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How do I only allow customers to enter one address per order (i.e. not enter a...

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  • How do I only allow customers to enter one address per order (i.e. not enter a...

    How do I only allow customers to enter one address per order (i.e. not enter a seperate delivery address)?

    You can use the 'Design |Text' area to ensure that customers online are only required to specify one address per order, rather than a separate invoice and delivery address. This is useful from a security point of view, as this will allow you to ensure that the goods are sent to the address that the credit card is registered to. Also, it means that the ordering process is quicker as customers only have to specify one set of address information online.

    To do this, you first need to make a few changes to Business Settings:
    1. In 'Business Settings | Tax' ensure you have 'Tax By Delivery Address' selected (or you have tax set to 'Simple').
    2. In 'Business Settings | Payment and Security' ensure you do not have 'Limited by Location' checked for any payment method.

    These changes mean that now only the 'Select Shipping Destination' drop-down list will appear in the online checkout. Please note that if you are using the 'Simple' calculation method for shipping (set in 'Business Settings | Shipping & Handling') then no country-selection drop-down list will appear at the beginning of the checkout.

    You can now change the text in the checkout to remove references to 'Invoice Address' and 'Delivery Address' in order to just use 'Address' instead:
    1. In 'Design | Text | Web Site (Cont) | Shipping and Tax' change 'Select Shipping Destination' (ID : 171) to 'Select Your Country'.
    2. In 'Design | Text | Web Site(Cont) | Invoice Address' change 'Invoice Address' to 'Address' and un-check the 'If you want to ship the purchase to an address other than...' box to prevent that question from being asked.

    Your customers will now only be required to enter one set of address details online.
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