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Checkout Page 1 is skipped during the checkout, so the coupon field cannot be used.

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  • Checkout Page 1 is skipped during the checkout, so the coupon field cannot be used.

    Checkout Page 1 can sometimes be skipped during the checkout, meaning the coupon field during the checkout is skipped. See the solution below:
    1. In SellerDeck, go to Design | Design text.
    2. Click on the "Web Site (Cont)" tab.
    3. Click on the "Shipping & Tax" tab
    4. Scroll down to "Delivery Address Prompt", tick the Show tick box next to this field.
    5. Click "Apply", then "OK".
    6. Go to Web | Publish to web.


    If this does not solve the problem, it may be that you have shipping charges disabled, please see the workaround below:
    1. In SellerDeck, go to Settings | Business settings | Shipping & Handling.
    2. If 'Shipping charges made' is unticked, tick the tick box, and under location basis select “Simple”, you can then set the “Fixed charge” to “£0”, the end result will still be no shipping being charged.
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