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View merchant Receipt link missing from WorldPay thank you page.

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  • View merchant Receipt link missing from WorldPay thank you page.

    If you fine the “View merchant Receipt"” page is missing from the WorldPay thank you page, please see the instructions below to get it back:
    1. log into the Merchant Admin Interface of your WorldPay account
    2. go to "Installations" on the left hand side menu
    3. click on the "Edit Payment Pages" button
    4. select the Actinic installation
    5. go to "File Management" on the left hand side menu
    6. on the section "HTML Files" click on the name of the first HTML file
    7. once the page appears, right-click on the page and select "View Source"
    8. save the .txt file that now appears on your screen to your computer (e.g. in a folder on your desktop)
    9. repeat that process (points 6. to 8. for every other HTML files (ONLY the HTML files) appearing on the "File Manager" screen. There were 4 files in my installation
    10. now click the "Delete" button for all HTML files (ONLY the HTML files)
    11. carry out a test transaction (switch SellerDeck to test Mode first) to establish whether this resolves the problem. To do this, switch SellerDeck to Test Mode in “Web” | “Switch to Test Mode” and Publish to Web. Then, from the "Payment Page Editor" screen within the Worldpay Admin Interface that you were already working in, click on "Preview" and carry out a test transaction.
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