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Duplicate Ebay Order Imports

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  • Duplicate Ebay Order Imports

    The Ebay extension is importing orders for one of our Ebay products twice every time.

    The Ebay description of this product differs slightly from the Sellerdeck description and one of the order imports has the Ebay description and the other order has the Sellerdeck description.

    Should both descriptions be identical?

    Jim Knight
    Henryvacs

  • #2
    That shouldn't be necessary. The extension should just retain the product name used in the eBay order. Are you using the Product Reference or the SKU as the Product Identifier?
    Bruce Townsend
    Ecommerce Product Manager
    Sellerdeck Ecommerce Solutions

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    • #3
      We are using the Product Reference

      Jim

      Comment


      • #4
        OK, that shouldn't be happening. Could you report that to support, please? In the meantime I will ask someone here to look into it.
        Bruce Townsend
        Ecommerce Product Manager
        Sellerdeck Ecommerce Solutions

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