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Locked store needs unlocking!

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  • Locked store needs unlocking!

    I am struggling to turn off my account settings in sellerdeck 14. Long story short the site was upgraded by MediaMole (no longer trading) after I upgraded from V10 to V14 It has been set so that only registered account users can enter the store.

    I have checked the settings in the Ordering section of the Business settings and these are showing to be correct and unchecked.

    I am wondering if there is actually a problem with pages as prices and adding to the basket is not working.

    I do not want it to be closed but can not find the area where to turn this off. Can anyone help or suggest a reliable and trustworthy programmer to send my snap shot too???

    Many thanks in advance
    Sappho

  • #2
    Try Settings> Business Settings> Ordering Tab > 'Allow orders from unregistered Customers'
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    First Tackle - Fly Fishing and Game Angling

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    • #3
      Originally posted by Mike Hughes View Post
      Try Settings> Business Settings> Ordering Tab > 'Allow orders from unregistered Customers'
      Thanks Mike that was my first port of call it is all set correctly. I am now thinking that there are issues with the product pages I don't have any add to cart or prices on there.

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      • #4
        Just to confirm that you have uploaded the site after making that change to allowing unregistered customers?

        Looking at the source code I can only see Add To Cart; Size selector etc being shown to logged in account customers
        Elysium:Online - Official Accredited SellerDeck Partner
        SellerDeck Design, Build, Hosting & Promotion
        Based in rural Northants

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        • #5
          Originally posted by Goz View Post
          Just to confirm that you have uploaded the site after making that change to allowing unregistered customers?

          Looking at the source code I can only see Add To Cart; Size selector etc being shown to logged in account customers


          Hi Goz

          Yes all uploaded. I have a feeling it is the catalogue page that is the issue but can not see exactly what. www.iluvm.co.uk

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