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Paypal 'No Token Passed' & 'Pending PSP' issues

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  • Paypal 'No Token Passed' & 'Pending PSP' issues

    Hi - I have recently moved a Sellerdeck website from 1&1 shared hosting to a clients Fasthosts dedicated server and added an SSL certificate.

    Since then, if I try to make a payment vía PayPal Express I get an error message 'No Token Passed'.

    If I try to make a payment vía PayPal Website Payments the order sits in the 'Pending Payment Service Provider' folder.

    I have disabled the firewall on this server yet the problem prevails.

    This server runs CENTOS 6.9 x86_64 – cPanel & WHM 64.0 (build 36)

    I have loaded this site onto another dedicated server, this one hosted by InMotion, and PayPal works correctly.

    This server also runs CENTOS 6.9 x86_64 – cPanel & WHM 64.0 (build 36)

    Any ideas?

    Forgot to mention, the Fasthosts server also has a v1.9 installation running which has no problems processing PayPal payments.
    Regards
    David

    www.theoriginalsin.co.uk
    Website Design & Development

  • #2
    The above should say (but for some reason I can't edit it):

    Forgot to mention, the Fasthosts server also has a M-A-G-E-N-T-O v1.9 installation running which has no problems processing PayPal payments.
    Regards
    David

    www.theoriginalsin.co.uk
    Website Design & Development

    Comment


    • #3
      Right - I have sorted this out - for anyone who has the same problem, this is the solution that fixed it for me.

      In Sellerdeck I ran Troubleshooting > Site Analysis > Web Site Analysis for both the InMotion and Fasthosts servers.

      The Fasthosts server showed that the following Perl Modules were not installed:
      Crypt::SSLeay
      Net::SSL

      I installed these on my Fasthosts server vía cPanel WHM > Software > Install a Perl Module

      If you have not got access to WHM you would need to request this from your hosting company.
      Regards
      David

      www.theoriginalsin.co.uk
      Website Design & Development

      Comment

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