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    Sellerdeck hosting being blocked

    This morning I have had ALL emails being blocked from being delivered to Outlook Hotmail and MSN addresses, I am hosted with sellerdeck.

    Anyone else?
    https://www.harrisontelescopes.co.uk/

    Ed Harrison - Menmuir Scotland

    #2
    Try this:
    https://mxtoolbox.com/emailhealth

    Maybe this also:
    https://mxtoolbox.com/blacklists.aspx

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      #3
      Thank you, beyond my understanding but seems to be problems with dmarc whatever that is!
      https://www.harrisontelescopes.co.uk/

      Ed Harrison - Menmuir Scotland

      Comment


        #4
        Unfortunately Microsoft blocks do not show on any lists, I have requested delist and added an SPF record and now just have to wait.

        I have raised a support ticket, they advised they did have issues with some services that may take a few days to clear through.

        I have suspended orders as a lot of customers use outlook or similar and I cannot have them placing orders without receiving confirmation emails.

        I will keep testing and hope support are correct.
        https://www.harrisontelescopes.co.uk/

        Ed Harrison - Menmuir Scotland

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          #5
          ahh... yes, DNS records needs updating with spf1 and dmarc

          If I rememeber it's to do with verification of emails - check if the sender is really from the sender.

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            #6
            Done my best with spf dmarc and dkim but it does seem the block is with sellerdeck hosting looking at the errors returning....losing a lot of sales with orders suspended

            Support are just saying it "should" clesr through in a few days.....
            https://www.harrisontelescopes.co.uk/

            Ed Harrison - Menmuir Scotland

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              #7
              Fixed...no idea how but happy
              https://www.harrisontelescopes.co.uk/

              Ed Harrison - Menmuir Scotland

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