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Search: Posts Made By: brucet
Forum: Sellerdeck Desktop v18 18-Apr-2018, 01:39 PM
Replies: 2
Views: 178
Posted By brucet
Potentially serious problem with emails

Unfortunately another issue has come to light with v18.0.0, affecting the ability of sites to send emails in certain circumstances.

Because of this and to avoid further uncertainty, we are...
Forum: Sellerdeck Desktop v18 18-Apr-2018, 11:19 AM
Replies: 0
Views: 78
Posted By brucet
New production release

We have implemented and tested a fix for the report upgrade problem, and released a new v18.0.0 build:...
Forum: Sellerdeck Desktop v18 17-Apr-2018, 04:35 PM
Replies: 6
Views: 303
Posted By brucet
There are no specific changes to the reports....

There are no specific changes to the reports. However, with each major release, all the reports have to be modified so that they point to the site databases from the new version.

Due to a fix for...
Forum: Sellerdeck Desktop v18 17-Apr-2018, 12:39 PM
Replies: 6
Views: 303
Posted By brucet
It affects snapshot import and File | Import...

It affects snapshot import and File | Import Sites. I don't know if we've explicitly tested upgrade on installation, but I would expect that to be affected as well.
Forum: Sellerdeck Desktop v18 17-Apr-2018, 10:55 AM
Replies: 6
Views: 303
Posted By brucet
Critical issue in the production release

Unfortunately a critical issue has been reported in the initial v18 production release, which can cause reports to fail in sites upgraded from Sellerdeck 2016 only. Upgrades from Sellerdeck 2014 and...
Forum: Sellerdeck Desktop v18 16-Apr-2018, 01:05 PM
Replies: 3
Views: 180
Posted By brucet
Hi David Does the same snapshot import back...

Hi David

Does the same snapshot import back into v16.0.3 OK? If so, I would suggest contacting support. We will probably need a copy of your snapshot to check out.

It doesn't sound like...
Forum: Sellerdeck Desktop v18 13-Apr-2018, 01:00 PM
Replies: 0
Views: 177
Posted By brucet
Sellerdeck Desktop v18.0.0

We are pleased to announce the production release of Sellerdeck Desktop v18. To see the great new features available in this release, visit https://2018.sellerdeck.co.uk/sellerdeck-desktop-v18.php....
Forum: Sellerdeck 2014 09-Apr-2018, 09:09 AM
Replies: 6
Views: 204
Posted By brucet
For reassurance please refer to our Knowledge...

For reassurance please refer to our Knowledge Base article about this and check the paragraph about Sellerdeck 2014: https://community.sellerdeck.com/showthread.php?t=57247
Forum: Beta Testing 05-Apr-2018, 04:18 PM
Replies: 1
Views: 150
Posted By brucet
Thanks for reporting this issue. The changes that...

Thanks for reporting this issue. The changes that caused it (suppression of various design options in the v18 UI) have been removed for the production release.
Forum: Sellerdeck 2014 21-Mar-2018, 09:09 PM
Replies: 13
Views: 561
Posted By brucet
I'm not sure if you are aware, but we already...

I'm not sure if you are aware, but we already issued a statement here, and it has a link to a blog post with more information: https://community.sellerdeck.com/showthread.php?t=57457

A white paper...
Forum: Extension Development 12-Mar-2018, 10:13 AM
Replies: 3
Views: 7,176
Posted By brucet
This has now been resolved. The address was...

This has now been resolved. The address was actually sdd.extensions@, but we have set up sdd-extensions@ as well now.
Forum: Beta Testing 27-Feb-2018, 09:37 AM
Replies: 8
Views: 302
Posted By brucet
Jules - a bit unnecessary, we don't do stuff like...

Jules - a bit unnecessary, we don't do stuff like that. Trying to help here.

Bruce
Forum: Beta Testing 27-Feb-2018, 09:37 AM
Replies: 8
Views: 302
Posted By brucet
Hi Jason. I can reproduce the issue. We...

Hi Jason. I can reproduce the issue.

We will fix it for the production release, but in the meantime you can either:
1) Reapply the Smart theme; or
2) Do the following:
- Go to the Library and...
Forum: Beta Testing 26-Feb-2018, 04:29 PM
Replies: 8
Views: 302
Posted By brucet
Hi Jason. That's strange, no changes were...

Hi Jason.

That's strange, no changes were made to the upgrader between the two Beta versions. Are you certain you were upgrading the same site, in the same starting condition?
Forum: Sellerdeck Desktop 2016 24-Feb-2018, 09:10 PM
Replies: 12
Views: 993
Posted By brucet
The v18 Beta version is now available,...

The v18 Beta version is now available, incorporating rich snippets and other useful new features. See https://community.sellerdeck.com/showthread.php?t=57501
Forum: Beta Testing 23-Feb-2018, 05:48 PM
Replies: 14
Views: 287
Posted By brucet
This issue is resolved in the public Beta...

This issue is resolved in the public Beta announced today
Forum: Beta Testing 23-Feb-2018, 05:41 PM
Replies: 0
Views: 282
Posted By brucet
Sellerdeck Desktop v18 Public Beta

We are pleased to announce a public Beta release of Sellerdeck Desktop v18. To see the great new features available in this release, visit https://2018.sellerdeck.co.uk/sellerdeck-desktop-v18.php....
Forum: Beta Testing 23-Feb-2018, 05:02 PM
Replies: 6
Views: 129
Posted By brucet
Thanks Norman. We have fixes ready for both of...

Thanks Norman. We have fixes ready for both of these issues
Forum: eBay Order Management extension 19-Feb-2018, 12:45 PM
Replies: 0
Views: 287
Posted By brucet
eBay Order Management v1.0.2

We are pleased to announce the release of version 1.0.2 of the eBay Order Management extension for Sellerdeck Desktop.

This release fixes a few bugs and adds several convenient new features. For...
Forum: eBay Order Management extension 19-Feb-2018, 12:40 PM
Replies: 1
Views: 264
Posted By brucet
Thanks for those suggestions, I've added them to...

Thanks for those suggestions, I've added them to our wish list
Forum: Beta Testing 14-Feb-2018, 12:08 PM
Replies: 6
Views: 129
Posted By brucet
Thanks Norman, that's very helpful. I think that...

Thanks Norman, that's very helpful. I think that was my own oversight, not yet detected. We will replace the Total variable as indicated.

I understand your point about the position, but Facebook...
Forum: Beta Testing 13-Feb-2018, 11:12 AM
Replies: 6
Views: 178
Posted By brucet
Andrew, could you send us a copy of the snapshot...

Andrew, could you send us a copy of the snapshot you were importing when you got the error, please? Via http://portal.sellerdeck.co.uk/index.php/support/category/snapshot - thanks
Forum: Beta Testing 13-Feb-2018, 11:10 AM
Replies: 14
Views: 287
Posted By brucet
OK, thanks for checking. I have raised a ticket...

OK, thanks for checking. I have raised a ticket for this, ref. SD-7175.

Could you send us a snapshot for investigation, please?
Via...
Forum: Beta Testing 12-Feb-2018, 02:48 PM
Replies: 14
Views: 287
Posted By brucet
Jonathan, could you check to see if you have...

Jonathan, could you check to see if you have DigestSHAPurePerl.pm in your Additional Files list, please? If so, delete it, and that should resolve the issue.

It would have been added by a PSP...
Forum: Beta Testing 12-Feb-2018, 12:09 PM
Replies: 10
Views: 329
Posted By brucet
Hi all Seems worth me clearing up a few...

Hi all

Seems worth me clearing up a few things.

First off, ATM this is a private beta released to partners, ie web designers and plugin developers and the like. The public release will be later...
Showing results 1 to 25 of 500

 

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