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  #1  
Old 23-Dec-2014, 12:28 PM
chris ashdown's Avatar
chris ashdown chris ashdown is offline
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New GFS Service

We looked at GFS as a service and found the following

Price very competitive

Delivery no firm mention, but talked a lot about Citylink, 63% customers unsatisfied with Trust Pilot, and Hermes which i must admit i have no facts on but never heard a good word

Contract is for a fixed term of one year with no break by the customer, which is a long time to go if you are not satisfied

If you therefore are not worried about a fixed delivery they may be a cheap option but if you are looking for next day or 72 hour guaranteed it may be hit and miss, they have their own software to track goods, but as we found out with Yodel on the 26th Nov they really screwed up and nobody had any knowledge where the goods were except parked up around a depot somewhere

Sorry to say price may be a indication of service , but customers want the lowest going and expect the best service
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Old 23-Dec-2014, 03:26 PM
watsy watsy is offline
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Hoping to use just the software and not their couriers as we currently use DPD and Interlink who are generally brilliant.
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