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Problem downloading free samples to Sage

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    Problem downloading free samples to Sage

    Right, so far we have been unable to download free sample orders to Sage, we assume it is because there is nothing to pay for, this is the message that appears when we try to do so.

    "(order number) contains no orderlines to transfer. This order has not been transferred."

    Suggestions as to what to do please!

    - Suzy
    Flooring Sales Ltd
    Flooring Sales Ltd - Wood and Laminate Flooring Company
    Hadlow Flooring
    Herga Flooring

    #2
    Hello Suzy,

    Yes you are correct zero value orders are skipped. As a work around add an manual adjustment to your order I.E. add a penny to your order, this should allow you to transfer these type of orders into Sage.

    Regards,

    Dean

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      #3
      Had a feeling that would be the case, shame there isn't an easier solution! Thanks anyway!

      - Suzy
      Flooring Sales Ltd
      Flooring Sales Ltd - Wood and Laminate Flooring Company
      Hadlow Flooring
      Herga Flooring

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