Unable to access Setup

Hi, been having a few issues re networking.

I cannot get into the Set Up at the moment - is there a work around?
Thanks
Sally

I had issues with networking being established, once sorted yesterday am, tills appeared to be working normally ( we have one back office holding db and 2 tills in shop, wired.
then we got some error messgaes at lunch time - Superuser privileges not being allowed to superuser accounts, despite peramiters being set correctly. contacted Sellerdeck, Rahima compacted and updated our database - all looked good, re placed old db with fresh. then we tried ' copy dtat from server on till 2 - got error messages, then unable to gain access to set up, just on main screen - nothing happening.

Go to main till get various error messages including Microsoft Jet engine could not find mysdb not found, Whole system now down, it is saturday and I have no tills - someone please help!!!

It would be really good if someone from Sellerdeck would bother to answer some of the EPOS queries,

Hi,
yes, i have gone through support, and this was a while ago, I have the same issue again now and can't remember how it was sorted out. I just think if there is a fix, if it was documented here I might have been able to implement it without bothering support. I think that about a lot of the questions on the forum. That if a clear definitive set of steps were documented here it might cut down a lot of the support traffic.

This is probably why there is little or no response to posts in the EPOS forum:
EPOS Systems & Software

Does SellerDeck still sell EPOS software?

We no longer sell EPOS software to new customers, but we still support our SellerDeck EPOS users.

How do I receive support for my EPOS software?

Anyone with a SellerDeck EPOS support contract will be able to access our support service and we’ll work hard to resolve any issues you might have.

Will there be any future upgrades or developments of the EPOS software?

No. There will be no further upgrades or developments in the SellerDeck EPOS software.