Problem With Contact Us/ Name Input

[ACTTC]

Hi there,
Am having a problem with inputting Name details, in the 'Name' input box on the 'Contact Us' page.

Basically, if you mouse click in the 'Name' box, the cursor does not remain in the box, i'e when you start typing nothing is recorded.
However if you click and hold the mouse button down whilst over the 'Name' box & type whilst holding the button down, it will take input.

Any ideas appreciated,.

Cheers Tommy

[JSnow]

Hi Tommy,

As far as I can see, there could only be two reasons for this.
1. You inadvertantly edited the contact us bulk area html under the design tab
2. Your MailFrom.pl script has been edited/damaged.

Bulk Area HTML. Under the design tab, replace your code with the original code:

<actinic:block if="%3cactinic%3avariable%20name%3d%22EnableReCAPTCHA%22%20%2f%3e%20%3d%3d%20true">
	<actinic:variable name="ReCaptchaOptions" />
</actinic:block>
<form method="post" action="<Actinic:Variable Name="SendMailPageURL"/>">
<input type="hidden" name="RANDOM" value="<actinic:variable name='Random'/>" />
          
<actinic:block if="%3cactinic%3avariable%20name%3d%22IsHostMode%22%20%2f%3e">
   <!-- Hidden field when in trial mode -->
   <input type="hidden" name="SHOP" value="<Actinic:Variable Name="HiddenFields"/>" />
</actinic:block>

<actinic:variable Name="ValidationError"/>
  
<table cellpadding="3" cellspacing="0">
   <tr> 
      <td width="15">&nbsp;</td>
      <td colspan="2">
         <strong><Actinic:Variable Name="MailFormHeader"/></strong><br /> 
         <br />
      </td>
   </tr>
   <tr> 
      <td>&nbsp;</td>
      <td>
         <span class="actrequired"><Actinic:Variable Name="MailFormName"/> *</span> 
      </td>
      <td>
         <input type="text" name="Name" size="50" value="<Actinic:Variable Name="MailFormNameValue"/>" tabindex="1" /> 
      </td>
   </tr>
   <tr> 
      <td>&nbsp;</td>
      <td>
         <span class="actrequired"><Actinic:Variable Name="MailFormSubject"/> *</span>
      </td>
      <td>
         <input type="text" name="Subject" size="50" value="<Actinic:Variable Name="MailFormSubjectValue"/>" tabindex="2" /> 
      </td>
   </tr>
   <tr> 
      <td>&nbsp;</td>
      <td>
         <span class="actrequired"><Actinic:Variable Name="MailFormEmail"/> *</span>
      </td>
      <td>
         <input type="text" name="EmailAddress" size="50" value="<Actinic:Variable Name="MailFormEmailValue"/>" tabindex="3" /> 
      </td>
   </tr>
   <tr> 
      <td valign="top">&nbsp;</td>
      <td valign="top">
         <span class="actrequired"><Actinic:Variable Name="MailFormMessage"/> *</span>
      </td>
      <td>
         <textarea type="text" rows="10" cols="45" name="Message" tabindex="4"><Actinic:Variable Name="MailFormMessageValue"/></textarea>
      </td>
   </tr>
<actinic:block if="%3cactinic%3avariable%20name%3d%22EnableReCAPTCHA%22%20%2f%3e%20%3d%3d%20true">
   <tr> 
      <td valign="top">&nbsp;</td>
      <td valign="top">&nbsp;</td>
      <td>
         <actinic:variable name="ReCaptcha" />
      </td>
   </tr>
</actinic:block>
   <tr> 
      <td valign="top">&nbsp;</td>
      <td valign="top">&nbsp;</td>
      <td>
         <input type="submit" name="ACTION" value="<Actinic:Variable Name="MailFormSendButton"/>" tabindex="6" />
      </td>
   </tr>
   <tr> 
      <td valign="top">&nbsp;</td>
      <td colspan="2" valign="top">
         <Actinic:Variable Name="RequiredFields"/> <span class="actrequired"><Actinic:Variable Name="Highlighted"/></span>.
      </td>
   </tr>
</table>

</form>

Revert your MailForm.pl back to the original. Unzip the attached and replace the one in your Sites1 Folder.

[NormanRouxel]

Be careful about replacing Perl scripts unless they're identical versions. Look in your existing one for

Revision: 27781

If you don't find that then it's different from the one offered and should only be replaced with an identical "Revision" one.

Posting an URL of your site will help.

[ACTTC]

Be careful about replacing Perl scripts unless they're identical versions. Look in your existing one for

Revision: 27781

If you don't find that then it's different from the one offered and should only be replaced with an identical "Revision" one.

Posting an URL of your site will help.

Cheers Guys, thanks Norman,. will double check that before I touch it,.