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    Payments not committing sellerdeck payments

    I am trying to commit todays preauthorised payments - they will not commit through v2016 or the payments login!

    these are for goods already shipped
    https://www.harrisontelescopes.co.uk/

    Ed Harrison - Menmuir Scotland

    #2
    See here Ed: http://www.sellerdeck.co.uk/index.ph...service-status

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      #3
      Thanks Duncan - scary as the window of time is short to commit or the payment is reversed!
      https://www.harrisontelescopes.co.uk/

      Ed Harrison - Menmuir Scotland

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        #4
        I had a customer called yesterday complaining of unable to pay online...

        Today, most of our Paypal pre-authorised payments cannot be captured...

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          #5
          Had a new transaction that committed Today but we have transactions from yesterday that will not commit - these are direct shipped goods that the customers now have!

          How embarrassing is it going to be to call them and explain this fiasco
          https://www.harrisontelescopes.co.uk/

          Ed Harrison - Menmuir Scotland

          Comment


            #6
            All now working at my end if it helps anyone...
            https://www.harrisontelescopes.co.uk/

            Ed Harrison - Menmuir Scotland

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              #7
              I have the same problem! The payment is marked as "Pre-authorized (PSP)” but the "Commit" button is greyed out so I am unable to process the payment. What do I need to do to complete the order before it expires? Any help would be tremendously appreciated!
              JP Automation, Inc. Distributor of factory automation, process heat and controls equipment: www.jpautomationinc.com
              Dakswan Automation. Controls panel design & fabrication and special wiring and engineering solutions: www.dakswan.com

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                #8
                If it still will mot commit contact support, the issue was fixed
                https://www.harrisontelescopes.co.uk/

                Ed Harrison - Menmuir Scotland

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                  #9
                  Thank you for your reply Ed. I did contact support, but they didn't get back to me yet. I'm worried that the payment pending will expire before we can process it. That's why I was wondering if there was something I could do to commit the transaction and charge the credit card.
                  JP Automation, Inc. Distributor of factory automation, process heat and controls equipment: www.jpautomationinc.com
                  Dakswan Automation. Controls panel design & fabrication and special wiring and engineering solutions: www.dakswan.com

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