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Search: Posts Made By: G.W.Green
Forum: Content Management 18-Sep-2017, 09:55 AM
Replies: 0
Views: 128
Posted By G.W.Green
Google PageSpeed Insight shows some SellerDeck scripts as blocking scripts

Google Pagespeed gives a warning for SellerDeck sites about blocking scripts and CSS. Typical messages include:

Eliminate render-blocking JavaScript and CSS in above-the-fold content
Your page...
Forum: Online Store Issues 21-Apr-2017, 11:16 AM
Replies: 0
Views: 1,197
Posted By G.W.Green
The Internet Security Changes and Your Sellerdeck Site

Over the next couple of years the security protocol used across the internet, and particularly for handling online payments, is being upgraded. Earlier encryption protocols used to create secure...
Forum: Online Store Issues 21-Apr-2017, 10:41 AM
Replies: 0
Views: 523
Posted By G.W.Green
Background to The Internet Security Changes

Over the next couple of years the security protocol used across the internet, and particularly for handling online payments, is being upgraded. Earlier protocols, SSL and TLS v1.0/1.1, are being...
Forum: Payment Service Providers 13-Apr-2017, 12:58 PM
Replies: 0
Views: 1,268
Posted By G.W.Green
Switching from PayPal Website Payments to PayPal Express

To switch from using 'PayPal Website Payments' to 'PayPal Express Checkout' within the software you must first request API credentials from PayPal to use with the PayPal Express integration.

To do...
Forum: Application Issues 13-Jan-2017, 04:14 PM
Replies: 0
Views: 1,917
Posted By G.W.Green
Installer shows a ‘Preferred MS Access drivers not found’ message

This message is shown when the installer cannot find Access 2010 (x86) or a later version and cannot install Access 2013 (x86).

SellerDeck can run without either of these drivers by using MS Jet...
Forum: Application Issues 13-Jan-2017, 04:06 PM
Replies: 0
Views: 659
Posted By G.W.Green
How do I install a supported version of MS Access Driver?

During installation of SellerDeck Desktop the installer will attempt to install MS Access 2013 x86 if it cannot find MS Access 2010 x86 or later on the target machine.
See How do I determine which...
Forum: Application Issues 13-Jan-2017, 03:57 PM
Replies: 0
Views: 582
Posted By G.W.Green
Which versions of MS Access does SellerDeck Desktop support?

SellerDeck Desktop supports MS Access 2010 and later, however if MS Access 2010 or later are not installed then SellerDeck Desktop will work with Access 2007 or MS Jet.

SellerDeck recommends that...
Forum: Application Issues 13-Jan-2017, 03:53 PM
Replies: 0
Views: 602
Posted By G.W.Green
How do I determine which MS Access Driver is being used?

There are two different MS Access Drivers available; MS Jet and MS ACE.

MS Jet has been around for many years but has been superseded by MS ACE since the release of MS Access 2007.

Forum: Application Issues 13-Jan-2017, 03:38 PM
Replies: 0
Views: 603
Posted By G.W.Green
Should I install MS Office (x86) or MS Office (x64)?

It is most likely you do not need MS Office (x64) see this article ( for the reasons.

Forum: Search 19-Dec-2016, 11:56 AM
Replies: 0
Views: 2,104
Posted By G.W.Green
How to fix security warnings due to the Quick Search in an SSL checkout

If SSL is used for the SellerDeck checkout but not the whole site, the 'Quick Search' generates a security warning.

The fix for this is to hide the Quick Search in the checkout by making the...
Forum: Content Management 28-Nov-2016, 05:07 PM
Replies: 0
Views: 3,065
Posted By G.W.Green
Enabling Google Analytics to Track Site Searches

The SellerDeck search script uses the URL parameter ‘SS’ to identify the keywords used in a search. This information can be captured and logged in Google Analytics, enabling you to track search terms...
Forum: Affiliates and Referral Schemes 12-Oct-2016, 10:41 AM
Replies: 0
Views: 1,989
Posted By G.W.Green
All Google Analytics information is being submitted from Payment providers

When using 'Universal Google Analytics' and SSL, the referrals appear to be sent from the payment method supplier e.g. '' or ''.

This is because secure URLs...
Forum: Application Issues 08-Sep-2016, 08:47 AM
Replies: 0
Views: 2,270
Posted By G.W.Green
SellerDeck software will not print more than one copy of any report.

If you find that the software will print one copy of a report, but will not print multiples, then unfortunately this has been identified as a Microsoft problem with no workaround other than to...
Forum: Content Management 26-Jul-2016, 03:50 PM
Replies: 0
Views: 2,027
Posted By G.W.Green
How do I add my own variables to the filter results?

The SellerDeck main help describes how to include your own variables in the search results. The same variables can also be included in filter results. However since these pages are controlled by...
Forum: Feefo 22-Jun-2016, 10:57 AM
Replies: 0
Views: 1,335
Posted By G.W.Green
Upgrading from Feefo v1 to Feefo v2

A few customers have reported problems receiving feedback from Feefo after being migrated to the new Feefo v2 platform. The problem manifests as an error message “There was a problem when downloading...
Forum: Payment Service Providers 29-Apr-2016, 11:32 AM
Replies: 0
Views: 4,411
Posted By G.W.Green
'Error executing the on-line credit card plug-in script' when using PayPal

If you see the following error message when trying to pay using 'PayPal Website Payments'

A General Script Error Occurred
Error: Error executing the on-line credit card plug-in...
Forum: Payment Service Providers 29-Apr-2016, 10:58 AM
Replies: 0
Views: 1,593
Posted By G.W.Green
Configuring 'Auto Return' with PayPal

With the second maintenance release of v14 (v14.02) support for Payment Data Transfer (PDT) was included.

Please consider using PDT with PayPal as this will then allow customers to 'auto-return'...
Forum: Marketing Lists 12-Apr-2016, 08:26 AM
Replies: 0
Views: 1,629
Posted By G.W.Green
How to create two Google shopping feeds for tax inclusive and exlusive prices

The SellerDeck feed for Google Shopping can be configured for either tax-inclusive or tax-exclusive prices via its configuration dialog. But if you are selling to the US as well as the UK and/or...
Forum: Payment Service Providers 01-Mar-2016, 11:28 AM
Replies: 0
Views: 2,273
Posted By G.W.Green
Configuring 'Payment Data Transfer' (PDT) with PayPal

With the second maintenance release of v14 (v14.02) support for Payment Data Transfer (PDT) was included.

Using PDT with PayPal will then allow customers to 'auto-return' and they will not have...
Forum: Application Issues 04-Feb-2016, 01:13 PM
Replies: 0
Views: 2,721
Posted By G.W.Green
Opening SellerDeck v16 gives the error message 'Unable to load odbcji32.dll'

SellerDeck v16 should use the newer ACE drivers if installed.

This message means that the software cannot find the ACE drivers and is looking for the older JET drivers. if you have 'Access Runtime...
Forum: Application Issues 06-Jan-2016, 05:10 PM
Replies: 0
Views: 2,140
Posted By G.W.Green
Software crashes on opening: Windows 10

You will find that after you have installed security update: KB3132372 ( Windows 10 (Update for vulnerabilities in Adobe Flash Player in Internet...
Forum: Content Management 11-Dec-2015, 12:31 PM
Replies: 0
Views: 1,926
Posted By G.W.Green
How to export catalogue content using a layout

SellerDeck 2016 enables you to export data from your catalogue in almost any format just by creating a layout with the appropriate content. The XML site map added in SellerDeck 2016 is an example of...
Forum: Affiliates and Referral Schemes 11-Dec-2015, 12:09 PM
Replies: 0
Views: 3,990
Posted By G.W.Green
Tracking individual checkout pages with Google Analytics

SellerDeck Desktop includes code that enables you to create a goal in Google Analytics to track conversions to sales on your web site. The main help provides instructions for setting up such a goal...
Forum: Checkout 13-Nov-2015, 04:04 PM
Replies: 0
Views: 1,868
Posted By G.W.Green
Email address validation on standard checkout email field

There are occasions when a customer can mistype their email address into the standard email field within the site checkout and this will not be picked up meaning that emails may not be sent.

It is...
Forum: Email 30-Oct-2015, 04:45 PM
Replies: 0
Views: 5,874
Posted By G.W.Green
How to set up SellerDeck Email within Thunderbird

Here is how to set up SellerDeck Email within the Thunderbird email client

Please go to 'Tools | Account Settings | Account Actions dropdown | Add Mail Account'
Showing results 1 to 25 of 464


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