We have not been receiving email notifications of responses to our last couple of support tickets for sometime.
I have reported this back to SD Support twice now but there has been no change!
It is not good having to login to the Jira account to check for progress and comments...
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| Sellerdeck News | |||||||||||||||
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Sellerdeck News
For company updates from Sellerdeck
Topics: 136
Posts: 1,171
Last Post:
Test post
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136 | 1,171 | |||||||||||||
| Sellerdeck Ecommerce Software | |||||||||||||||
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Sellerdeck Swift Template
New for Sellerdeck Desktop v18 *Swift* - available with Sellerdeck Desktop 365 and Sellerdeck Cover
Topics: 118
Posts: 617
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118 | 617 |
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Sellerdeck Widgets
For general advice and discussion about Sellerdeck Desktop Widgets. Widgets can be installed in Sellerdeck Desktop v16 or above, by purchasing the Sellerdeck Widgets Extension.
Topics: 17
Posts: 63
Last Post:
Add to Cart widget (including shipping cost)
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17 | 63 |
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Sellerdeck Desktop v18
For general support and discussion about Sellerdeck Desktop v18
Topics: 431
Posts: 2,621
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431 | 2,621 |
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Sellerdeck Desktop 2016
For general support and discussion about Sellerdeck Desktop 2016
Topics: 589
Posts: 3,511
Last Post:
Facebook Pixel Code
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589 | 3,511 |
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Sellerdeck 2014
For general support and discussion about Sellerdeck 2014
Topics: 578
Posts: 3,177
Last Post:
Hundreds of Spam Orders
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578 | 3,177 |
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Sellerdeck 2013
For general support and discussion about Sellerdeck 2013
Topics: 860
Posts: 4,478
Last Post:
Can not contact payments server
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860 | 4,478 |
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Sellerdeck v11
For general support and discussion about Sellerdeck v11
Topics: 1,045
Posts: 5,327
Last Post:
Page Title not working in v11
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1,045 | 5,327 |
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Sellerdeck v10
For support and assistance with using Sellerdeck v10
Topics: 2,243
Posts: 12,881
Last Post:
Order Quantity on Invoice
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2,243 | 12,881 |
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Sellerdeck v9/v8
For support and assistance with using Sellerdeck v9/v8
Topics: 12,058
Posts: 83,339
Last Post:
Website not working after Server Upgrade
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12,058 | 83,339 |
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v7 (and earlier)
For any questions or issues you have concerning Sellerdeck v7, v6, v5 etc.
Topics: 22,599
Posts: 120,044
Last Post:
Remember Me, but not my Payment Method!
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22,599 | 120,044 |
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Beta Testing
Sellerdeck Beta testing forum
Topics: 25
Posts: 85
Last Post:
Problem With First Live Release of SD2018
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25 | 85 |
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| Setting Up Sellerdeck | |||||||||||||||
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Layout Adjustments & Changes
For discussions relating to changing the appearance of your v8, v9, v10 or v11 store
Topics: 1,678
Posts: 11,921
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1,678 | 11,921 |
by zgap111
24-Apr-2025, 09:09 AM
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Shipping, Postage, Delivery, Tax & Handling Fees
For discussions related to setting up shipping charges
Topics: 378
Posts: 2,191
Last Post:
"Can be left safe"
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378 | 2,191 |
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Payment Services, PSP Setup (Sellerdeck Payments, HSBC, Paypal etc.)
For discussions relating to setting up PSPs such as Protx, PayPal etc.
Topics: 1,083
Posts: 8,921
Last Post:
SagePay URLs will cease to work
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1,083 | 8,921 |
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Upload, Server, Email, Network Settings & Connection Problems
For questions on how to set up your software to work with your web site for the first time
Topics: 1,550
Posts: 10,107
Last Post:
Moving host?
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1,550 | 10,107 |
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Search Engine Optimisation (SEO) & Site Reviews
Question about optimising your site for search engines, and requests for reviews of site developments.
Topics: 460
Posts: 4,310
Last Post:
Site Problems Caused By 301 Redirects?
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460 | 4,310 |
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| Other Sellerdeck Products | |||||||||||||||
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Sellerdeck EPOS
For support and information about Sellerdeck's range of EPOS (Electronic Point of Sale) software
Topics: 491
Posts: 2,188
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491 | 2,188 |
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Multi-user, Multi-site, Sync server, Sellerdeck Link and Sage
For discussions related to the multi-user aspects of the software and setting up the sync server across a network
Topics: 88
Posts: 461
Last Post:
Sage Link v2.13.0 for Sage 50 v31
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88 | 461 |
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| Discussion Areas | |||||||||||||||
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Any Other Business
Discussions not related to specific software or business issues, requests for quotes (please respond directly via email), wish lists, general discussion, etc.
Topics: 2,785
Posts: 30,785
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2,785 | 30,785 |
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Wish List
A place to make suggestions for future developments for Sellerdeck
Topics: 718
Posts: 5,508
Last Post:
"Reset All Duplicates" button
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718 | 5,508 |
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Bug Reports
This forum is intended for somewhere where bugs a problems with the software can be added.
Topics: 118
Posts: 456
Last Post:
Paypal Bug V18.2.2
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118 | 456 |
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Sellerdeck Designers
Closed forum only open to purchasers of Sellerdeck Developer subscription. Email us your forum username to join.
Topics: 961
Posts: 4,836
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961 | 4,836 |
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| Sellerdeck Marketplace | |||||||||||||||
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Sellerdeck Addons and Services
This forum is intended for use by companies that provide third party software for Sellerdeck software
Topics: 13
Posts: 40
Last Post:
Enhanced Checkout Design Snapshot Add-on
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13 | 40 |
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Requests
This forum is intended for use by people who have suggestions for addons or services for Sellerdeck.
Topics: 7
Posts: 9
Last Post:
Order History
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7 | 9 |
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| Sellerdeck Desktop Extensions | |||||||||||||||
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General Extensions Discussion
General discussion about SellerDeck extensions
Topics: 8
Posts: 15
Last Post:
Feefo Ratings & Reviews Extension v1.0.4
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8 | 15 |
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Ideas and Requests
Suggestions for new extensions and improvements to existing ones
Topics: 2
Posts: 4
Last Post:
Extension to monitor downloaded data
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2 | 4 |
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Extension Development
Technical discussions about the development of extensions
Topics: 2
Posts: 5
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2 | 5 |
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Sales Dashboard Extension
Sales Dashboard suggestions and questions
Topics: 4
Posts: 12
Last Post:
Sales Dashboard Extension v1.0.1
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4 | 12 |
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Duplicate Page Check Extension
Duplicate Page Check suggestions and questions
Topics: 3
Posts: 3
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3 | 3 |
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eBay Order Management extension
eBay Order Management suggestions and questions
Topics: 14
Posts: 50
Last Post:
eBay and Tracking Code
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14 | 50 |
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Stock Reminder Extension
Stock Reminder Extension suggestions and questions
Topics: 7
Posts: 14
Last Post:
Stock Reminder Extension v1.0.2
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7 | 14 |
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v12 Finance Extension
v12 Finance Extension suggestions and questions
Topics: 1
Posts: 1
Last Post:
SellerDeck v12 Finance Extension
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1 | 1 |
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Shipping By Postcode Extension
Shipping By Postcode Extension suggestions and questions.
Topics: 5
Posts: 12
Last Post:
Shipping by Postcode v1.0.4
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5 | 12 |
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DPD Extension
DPD Extension suggestions and questions
Topics: 2
Posts: 2
Last Post:
Sellerdeck DPD Extension v1.0.1
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2 | 2 |
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| Knowledge Base | |||||||||||||||
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Topics: 1
Posts: 1
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1 | 1 |
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Topics: 142
Posts: 143
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142 | 143 |
by G.W.Green
07-Feb-2024, 03:45 PM
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Topics: 28
Posts: 28
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by G.W.Green
02-Mar-2018, 09:44 AM
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Topics: 88
Posts: 88
Last Post:
EPOS freezes (crashing) on stock in
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by G.W.Green
09-Feb-2015, 05:15 PM
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Topics: 22
Posts: 22
Last Post:
Sellerdeck Link for Sage 2.13 and Sage v31.1
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Topics: 89
Posts: 89
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Topics: 128
Posts: 129
Last Post:
Setting up Fetchify
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Topics: 8
Posts: 8
Last Post:
Using 3rd Party Email Providers with SSL/TLS
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Topics: 183
Posts: 203
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Topics: 60
Posts: 60
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by G.W.Green
08-Jan-2021, 04:18 PM
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Topics: 106
Posts: 107
Last Post:
SellerDeck software does not send emails
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Topics: 22
Posts: 22
Last Post:
How to prevent orders from Northern Ireland
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Posts: 239
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by Guest
15-Jul-2012, 04:23 AM
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by G.W.Green
20-Aug-2014, 02:17 PM
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14-May-2025, 02:11 PM
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Today...
I noticed this when creating a label on Parcelforce
and this on DPD
Thoughts?... do we need something like this in Sellerdeck for our Northern Ireland orders?
- it's a start I guess... as I believe it is also dependent on who/where...01-May-2025, 12:15 PM -
Is there a way to exclude (or show) the shipping cost from the “checkout” tab on the add to cart pop up widget?
I have used this for a long time but just pointed out to me that if somebody adds a single item say costing £3.00 – the pop up shows it as £7.80
It is adding the...30-Apr-2025, 11:10 AM
-
We have not been receiving email notifications of responses to our last couple of support tickets for sometime.
I have reported this back to SD Support twice now but there has been no change!
It is not good having to login to the Jira account to check for progress and comments...14-May-2025, 02:11 PM