I had a customer last night complained we charged them twice...
(2nd charge made them unauthorised overdrawn and getting £5/day bank fee charged)
Sellerdeck Payments portal shows we only charged once, and we can only refund the one amount...
Checking Worldpay this morning...
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| Directory | Topics | Posts | Last Post | ||||||||||||
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| Sellerdeck News | |||||||||||||||
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For company updates from Sellerdeck
Topics: 127
Posts: 1,137
Last Post:
Making Tax Digital
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127 | 1,137 |
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| Sellerdeck Ecommerce Software | |||||||||||||||
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For general support and discussion about Sellerdeck Desktop v18
Topics: 115
Posts: 710
Last Post:
Hacker Guardian Scans...
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115 | 710 |
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For general support and discussion about Sellerdeck Desktop 2016
Topics: 511
Posts: 2,951
Last Post:
VAT inclusive / exclusive prices mixed up;
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511 | 2,951 |
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For general support and discussion about Sellerdeck 2014
Topics: 561
Posts: 3,022
Last Post:
Social Media on Sellerdeck 2014
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561 | 3,022 |
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For general support and discussion about Sellerdeck 2013
Topics: 852
Posts: 4,438
Last Post:
Paypal 'No Token Passed
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852 | 4,438 |
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For general support and discussion about Sellerdeck v11
Topics: 1,035
Posts: 5,268
Last Post:
Buy Button - Help !
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1,035 | 5,268 |
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For support and assistance with using Sellerdeck v10
Topics: 2,240
Posts: 12,869
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2,240 | 12,869 |
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For support and assistance with using Sellerdeck v9/v8
Topics: 12,050
Posts: 83,270
Last Post:
PayPal IPN failure Sept 2018
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12,050 | 83,270 |
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Sellerdeck Beta testing forum
Topics: 25
Posts: 85
Last Post:
Problem With First Live Release of SD2018
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25 | 85 |
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For any questions or issues you have concerning Sellerdeck v7, v6, v5 etc.
Topics: 22,598
Posts: 120,032
Last Post:
Date & Time Of Order - Who Controls?
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22,598 | 120,032 |
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| Setting Up Sellerdeck | |||||||||||||||
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For discussions relating to changing the appearance of your v8, v9, v10 or v11 store
Topics: 1,623
Posts: 11,688
Last Post:
CSS Compression/minification
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1,623 | 11,688 |
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For discussions related to setting up shipping charges
Topics: 368
Posts: 2,061
Last Post:
Idiots guide to International postage?
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368 | 2,061 |
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For discussions relating to setting up PSPs such as Protx, PayPal etc.
Topics: 1,002
Posts: 8,192
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1,002 | 8,192 |
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For questions on how to set up your software to work with your web site for the first time
Topics: 1,521
Posts: 9,933
Last Post:
Sellerdeck Hosting and SSL
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1,521 | 9,933 |
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Question about optimising your site for search engines, and requests for reviews of site developments.
Topics: 445
Posts: 4,228
Last Post:
redirects ?
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445 | 4,228 |
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| Other Sellerdeck Products | |||||||||||||||
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For support and information about Sellerdeck's range of EPOS (Electronic Point of Sale) software
Topics: 491
Posts: 2,188
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491 | 2,188 |
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For discussions related to the multi-user aspects of the software and setting up the sync server across a network
Topics: 78
Posts: 425
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78 | 425 |
Is Sellerdeck Link v2.8.9 SNBE for Sage 50 Accounts compatible with Sage 50c V25.1
by brucet
14-Mar-2019, 02:09 PM
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| Discussion Areas | |||||||||||||||
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Discussions not related to specific software or business issues, requests for quotes (please respond directly via email), wish lists, general discussion, etc.
Topics: 2,761
Posts: 30,605
Last Post:
What's Going On
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2,761 | 30,605 |
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A place to make suggestions for future developments for Sellerdeck
Topics: 714
Posts: 5,487
Last Post:
Purge Deleted Orders with Date option
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714 | 5,487 |
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This forum is intended for somewhere where bugs a problems with the software can be added.
Topics: 106
Posts: 411
Last Post:
Sagelink v2.8.9 SNBE - a bug maybe?
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106 | 411 |
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Closed forum only open to purchasers of Sellerdeck Developer subscription. Email us your forum username to join.
Topics: 961
Posts: 4,836
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961 | 4,836 |
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| Sellerdeck Marketplace | |||||||||||||||
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This forum is intended for use by companies that provide third party software for Sellerdeck software
Topics: 13
Posts: 40
Last Post:
Enhanced Checkout Design Snapshot Add-on
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13 | 40 |
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This forum is intended for use by people who have suggestions for addons or services for Sellerdeck.
Topics: 7
Posts: 9
Last Post:
Order History
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7 | 9 |
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| Sellerdeck Desktop Extensions | |||||||||||||||
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General discussion about SellerDeck extensions
Topics: 4
Posts: 6
Last Post:
Extensions are lacking details
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4 | 6 |
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Suggestions for new extensions and improvements to existing ones
Topics: 2
Posts: 4
Last Post:
Extension to monitor downloaded data
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2 | 4 |
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Technical discussions about the development of extensions
Topics: 2
Posts: 5
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2 | 5 |
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Sales Dashboard suggestions and questions
Topics: 3
Posts: 11
Last Post:
Installing the dashboard gives an SQl error
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3 | 11 |
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Duplicate Page Check suggestions and questions
Topics: 2
Posts: 2
Last Post:
Using the Duplicate Page Check Extension
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2 | 2 |
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eBay Order Management suggestions and questions
Topics: 9
Posts: 23
Last Post:
eBay Order Management v1.0.3
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9 | 23 |
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Stock Reminder Extension suggestions and questions
Topics: 4
Posts: 6
Last Post:
Does it work with choices?
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4 | 6 |
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v12 Finance Extension suggestions and questions
Topics: 1
Posts: 1
Last Post:
SellerDeck v12 Finance Extension
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1 | 1 |
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Shipping By Postcode Extension suggestions and questions.
Topics: 4
Posts: 11
Last Post:
Paypal Express
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4 | 11 |
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DPD Extension suggestions and questions
Topics: 1
Posts: 1
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1 | 1 |
Collection point delivery & specified delivery dates for your shoppers
by brucet
18-Jul-2017, 03:14 PM
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| Knowledge Base | |||||||||||||||
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Topics: 1
Posts: 1
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1 | 1 |
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Topics: 138
Posts: 139
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138 | 139 |
Business Plus User installed on new machines cannot connect to main machine
by G.W.Green
21-Feb-2019, 10:22 AM
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Sub-Forums:
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Topics: 59
Posts: 59
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59 | 59 |
How do I configure my site to charge VAT by shopper’s country for digital downloads?
by G.W.Green
22-Dec-2014, 11:13 AM
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Sub-Forums:
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Topics: 28
Posts: 28
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28 | 28 |
Sync Server error - the service cannot accept control messages at this time
by G.W.Green
02-Mar-2018, 09:44 AM
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Topics: 99
Posts: 99
Last Post:
EPOS freezes (crashing) on stock in
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99 | 99 |
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Sub-Forums:
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Topics: 33
Posts: 33
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33 | 33 |
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Sub-Forums:
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Topics: 13
Posts: 13
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13 | 13 |
How to configure SellerDeck integrated Shipping (GFS) within SellerDeck.
by G.W.Green
09-Feb-2015, 05:15 PM
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Topics: 20
Posts: 20
Last Post:
Sage Link Empty Profile Issue
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20 | 20 |
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Topics: 99
Posts: 99
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99 | 99 |
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Sub-Forums:
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Topics: 114
Posts: 115
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114 | 115 |
Change required to record Google Tag Manager tracking on Sellerdeck Desktop homepage.
by G.W.Green
02-Oct-2018, 02:45 PM
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Topics: 7
Posts: 7
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7 | 7 |
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Topics: 184
Posts: 204
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184 | 204 |
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Topics: 63
Posts: 63
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63 | 63 |
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Sub-Forums:
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Topics: 81
Posts: 85
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81 | 85 |
WorldPay URLs in versions of the software older than versions v10.0.4 and 11.0.1
by G.W.Green
12-Jul-2018, 12:10 PM
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Topics: 97
Posts: 101
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97 | 101 |
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Sub-Forums:
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Topics: 112
Posts: 113
Last Post:
SellerDeck software does not send emails
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112 | 113 |
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Topics: 20
Posts: 20
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20 | 20 |
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Topics: 248
Posts: 251
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248 | 251 |
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Topics: 12
Posts: 12
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12 | 12 |
General maintenance of the SellerDeck Enterprise SQL database to improve performance:
by Guest
15-Jul-2012, 04:23 AM
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Topics: 32
Posts: 32
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32 | 32 |
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Topics: 16
Posts: 16
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16 | 16 |
How do you get pages to display a sale price with the original price still present?
by G.W.Green
20-Aug-2014, 02:17 PM
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Topics: 26
Posts: 26
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There are currently 1084 users online. 12 members and 1072 guests.
Most users ever online was 2,846 at 02:28 PM on 03-Jun-2018.
-
Yesterday, 09:55 AM
-
At the partner day Hiugh showed us this method to compress/minify css: it works in v18 and v16 but NOT in v14 and v12.
Can anyone explain what is different in v14/12 that causes this error?Code:Parse error: parse error in main on line 3
Here is the Compression...Yesterday, 09:30 AM -
Any views on this service?
- got it free when I bought an SSL somewhere...
I did a scan, and two sites (out of three) had this similar "red" warning - see attached image (I've blanked off our site/product search ref just in case)
- should I be worrried?...21-May-2019, 03:57 PM
-
Any views on this service?
- got it free when I bought an SSL somewhere...
I did a scan, and two sites (out of three) had this similar "red" warning - see attached image (I've blanked off our site/product search ref just in case)
- should I be worrried?...21-May-2019, 03:57 PM -
At the partner day Hiugh showed us this method to compress/minify css: it works in v18 and v16 but NOT in v14 and v12.
Can anyone explain what is different in v14/12 that causes this error?Code:Parse error: parse error in main on line 3
Here is the Compression...Yesterday, 09:30 AM -
I had a customer last night complained we charged them twice...
(2nd charge made them unauthorised overdrawn and getting £5/day bank fee charged)
Sellerdeck Payments portal shows we only charged once, and we can only refund the one amount...
Checking Worldpay this morning...Yesterday, 09:55 AM -
I've noticed recently emails totals cannot display more than 7 characters
See attached image......16-May-2019, 12:13 PM