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Using 3rd Party Email Providers with SSL/TLS

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    Using 3rd Party Email Providers with SSL/TLS

    Merchants using non-Sellerdeck hosting

    Firstly you need to confirm you have the following module version or higher installed:-

    Net::SMTP 3.1
    If you are hosted with Sellerdeck hosting the above is not necessary.

    Sellerdeck versions v18.0.3, v18.0.2, v18.0.1 and v18.0.0
    • Go to your site folder (it will be called 'Site1' if there is no other site within the software) and locate the file '' and open it using a plain text editor such as 'Notepad'.
    • Find the following line:-
    my $nPort = 25;
    • Change this line to read the required port for your email provider
    • Next find the line: (You can use the 'find' function of notepad for this)
    my $smtp = Net::SMTP->new($smtp_host, Debug => $debug, Timeout => $nTimeout, Domain => PF_INET);
    • Change this to read
    my $smtp = Net::SMTP->new($smtp_host, Port=>$nPort, Debug => $debug, Timeout => $nTimeout, Domain => PF_INET);
    • Save the file and update

    Sellerdeck Network Settings Configuration - All Versions

    In the Sellerdeck desktop software, go to:- 'Web | Network setup'

    NOTE: This option is only enabled when all users are logged out.
    • Go to 'Email Settings' and enter your 'SMTP Server', 'Username', and 'Password'.
    • Make sure that 'Secure SMTP required' is enabled. (Only valid for v18.0.4 and above)
    • If using v18.0.4 and above update the 'SMTP Port' number to the required port.
    • Next look for 'Path to Perl' and change this to:-
    /usr/bin/perl -I /home/perl5/lib/perl5
    This will then use Net::SMTP 3.1. (please note this step is only required for Sellerdeck hosting)
    • Click 'OK'.
    Once you have done this, upload the site for the changes to take place online.
    Last edited by G.W.Green; 24-Feb-2023, 12:55 PM.