Knowledge Base

Forums

Topics

Posts

Last Post

Welcome to the Sellerdeck knowledge base! � Read this first

Topics: 1 Posts: 1

Last Post: Welcome to the SellerDeck knowledge base! � Read this first

Welcome to the SellerDeck knowledge base! � Read this first

by G.W.Green

23-Oct-2012, 01:40 PM

Application Issues

Topics: 141 Posts: 142

Last Post: 'Some prerequisites could not be downloaded' error when installing the software

141

142

'Some prerequisites could not be downloaded' error when installing the software

by G.W.Green

03-Jan-2023, 10:42 AM

Sub-Forums:

Backup and Recovery (19/19)	Business Plus with Multiple Users (25/26)	Evaluation (4/4)
Installation and Windows Issues (27/27)	MOTO Form (2/2)

Business Settings

Topics: 58 Posts: 58

Last Post: Adding Two Tax Rates For EU Countries (Sellerdeck Desktop)

Adding Two Tax Rates For EU Countries (Sellerdeck Desktop)

by G.W.Green

20-Jul-2021, 10:19 AM

Sub-Forums:

Customer Accounts (13/13)	Discounts and Special Offers (9/9)	Payment & Security (6/6)
Tax (24/24)

Sellerdeck Enterprise

Topics: 28 Posts: 28

Last Post: Sync Server error - the service cannot accept control messages at this time

Sync Server error - the service cannot accept control messages at this time

by G.W.Green

02-Mar-2018, 09:44 AM

Sellerdeck EPOS

Topics: 88 Posts: 88

Last Post: EPOS freezes (crashing) on stock in

EPOS freezes (crashing) on stock in

by G.W.Green

24-Oct-2014, 10:34 AM

Sub-Forums:

Customer Accounts (4/4)	EPOS Head Office (1/1)	EPOS Network (3/3)
Error Messages (13/13)	EPOS/EC Link (6/6)	Installation and Maintenance (27/27)
Payments (5/5)	Printing (3/3)	Products (3/3)
Reports (4/4)	Sales Screen (5/5)

Sellerdeck Hosting

Topics: 31 Posts: 31

Last Post: How to set up SellerDeck Email within Thunderbird

How to set up SellerDeck Email within Thunderbird

by G.W.Green

30-Oct-2015, 04:45 PM

Sub-Forums:

Email (12/12)

Wordpress (3/3)

Sellerdeck Integrated Shipping (GFS)

Topics: 13 Posts: 13

Last Post: How to configure SellerDeck integrated Shipping (GFS) within SellerDeck.

How to configure SellerDeck integrated Shipping (GFS) within SellerDeck.

by G.W.Green

09-Feb-2015, 05:15 PM

Sellerdeck Link

Topics: 21 Posts: 21

Last Post: Is Sellerdeck Link for Sage 50 compatible with Sage 50cloud?

Is Sellerdeck Link for Sage 50 compatible with Sage 50cloud?

by G.W.Green

25-Oct-2019, 01:55 PM

Sellerdeck Payments

Topics: 104 Posts: 104

Last Post: SellerdeckPay powered by ClearAccept

104

SellerdeckPay powered by ClearAccept

by G.W.Green

23-Feb-2023, 09:13 AM

Sub-Forums:

General (36/36)	My Account (10/10)	Payments (25/25)
Security & Reliability (23/23)

Content Management

Topics: 125 Posts: 126

Last Post: Setting up goal tracking in GA4.

125

126

Setting up goal tracking in GA4.

by G.W.Green

14-Jun-2022, 04:20 PM

Sub-Forums:

Extensions (9/9)	Feefo (16/17)	Importing, Exporting and Linking (26/26)
Swift (9/9)	Marketing Lists (4/4)	Products (34/34)
Sections (10/10)

Hosting

Topics: 8 Posts: 8

Last Post: Using 3rd Party Email Providers with SSL/TLS

Using 3rd Party Email Providers with SSL/TLS

by G.W.Green

24-Feb-2023, 11:48 AM

Online Store Issues

Topics: 178 Posts: 198

Last Post: 'Address Lookup' function within Sellerdeck Software.

178

198

'Address Lookup' function within Sellerdeck Software.

by G.W.Green

10-Jul-2020, 02:40 PM

Sub-Forums:

Affiliates and Referral Schemes (14/14)	Checkout (44/44)	Frames (3/3)
Logging In (14/14)	Search (17/17)	Shopping Cart (22/22)
Viewing The Store (29/29)

Order Processing

Topics: 60 Posts: 60

Last Post: Cancelling and crediting EU orders that have incorrect VAT charges

Cancelling and crediting EU orders that have incorrect VAT charges

by G.W.Green

08-Jan-2021, 04:18 PM

Sub-Forums:

Download (16/16)	Emails (6/6)	Export (2/2)
Reports (19/19)

Payment Service Providers

Topics: 91 Posts: 95

Last Post: Enabling the ‘Buy Now Pay Later’ Option; v18.2.0 onwards

Enabling the ‘Buy Now Pay Later’ Option; v18.2.0 onwards

by G.W.Green

18-Jul-2022, 02:08 PM

Script Changes

Topics: 89 Posts: 93

Last Post: Can I show the payment method in the confirmation email?

Can I show the payment method in the confirmation email?

by guccij

19-Nov-2016, 10:00 AM

Sub-Forums:

Checkout (19/19)	Contact Us Form (7/7)	Customer Accounts (10/10)
Emails (15/17)	Orders (4/4)	Products (7/8)
Search (12/13)	Shopping Cart (15/15)

Server Issues

Topics: 106 Posts: 107

Last Post: SellerDeck software does not send emails

106

107

SellerDeck software does not send emails

by Goz

29-Apr-2018, 05:30 PM

Sub-Forums:

Example Settings (11/11)	Problems With Upload (46/46)	SMTP Problems (7/8)
SSL (12/12)	Unix Server Issues (2/2)	Windows/NT Server Issues (8/8)

Shipping

Topics: 22 Posts: 22

Last Post: How to prevent orders from Northern Ireland

How to prevent orders from Northern Ireland

by G.W.Green

08-Jan-2021, 05:40 PM

Tips and Tricks for Layouts (v8 and Later)

Topics: 236 Posts: 239

Last Post: How can I generate a random product list on my home page?

236

239

How can I generate a random product list on my home page?

by graphicz

03-Aug-2017, 03:52 PM

Sub-Forums:

Customer Accounts (6/6)	Extended Information Windows (10/10)	Fragments and Brochure Pages (10/10)
General Advanced Tips (22/23)	Marketing Lists (9/10)	Miscellaneous (31/31)
Product Images (1/1)	Product Options (12/12)	Products (38/39)
Section Navigation (28/28)	Section Pages (22/22)	Shopping Cart and Checkout (40/40)