Checkout not sending customer to Paypal?

[Spark]

Hi - my V7 site's been offline for ages & have just loaded snapshot to V10 (via V8 & V9) but somehow during this process the site's lost it's ability to direct customers from the checkout to Paypal.

Paypal is listed in the dropdown but when you confirm order it just shows a button for 'saving your order' and then doesn't do anything else.

Does anyone know where I've gone wrong or what I need to do to fix it please.

Thanks in advance.

[Mike Hughes]

Hi Sonia,

That sounds suspiciously like the checkout problem I had during an upgrade to V10. Support never found the problem and as an upgrade from V9 to V11 solved it I didn't push any further.

Try V11. In the default state it's very much like V10.

Mike

[peblaco]

See here and here.

[Spark]

Brilliant - thank Louise - the SQL query worked

Now to tackle the rest of the site.