Firstly I'm surprised this has never cropped up before now - perhaps it has and someone can enlighten me and provide a more elegant solution:
Problem:
In Actinic, if using "Order Level" discounts with "type" of "Amount" there is a restriction on the way it can be applied in certain circumstances.
It only applies the discount amount to the cart ex VAT prices, and not cart incl VAT prices.
Synopsis:
Picture this; a standard B2C retailer, promoting product prices at VAT incl pricing.
They wish to offer a fixed price discount e.g. £10 off, perhaps using coupon code.
Example:
Product is £99 "on the shelf" (incl VAT)
Offer Discount: -£10
Customer pays £89 as the total.
With Actinic in "VAT mode" the only way to achieve this is to have:
Product price as £84.26 (ex VAT)
Offer Discount: -£8.51 (as set up in Discounts and Surcharges)
Customer pays £89
BUT they see the discount as £8.51 in the cart - this is confusing to some people, especially those without a grasp of VAT.
It could also be confusing for the retail customers who simply enter £10 as the discount amount within Actinic. In this case the retailer is the one who is losing out on every discounted transaction
e.g.
Product price as £84.26 (ex VAT)
Offer Discount: -£10 (as set up in Discounts and Surcharges)
Customer pays £87.26
(this equates to a £1.74 loss)
Solution/Wishlist (got here eventually)
-------------------------------------
Actinic should allow discounts to be taken off EITHER ex VAT sub-totals OR Incl VAT Totals.
Problem:
In Actinic, if using "Order Level" discounts with "type" of "Amount" there is a restriction on the way it can be applied in certain circumstances.
It only applies the discount amount to the cart ex VAT prices, and not cart incl VAT prices.
Synopsis:
Picture this; a standard B2C retailer, promoting product prices at VAT incl pricing.
They wish to offer a fixed price discount e.g. £10 off, perhaps using coupon code.
Example:
Product is £99 "on the shelf" (incl VAT)
Offer Discount: -£10
Customer pays £89 as the total.
With Actinic in "VAT mode" the only way to achieve this is to have:
Product price as £84.26 (ex VAT)
Offer Discount: -£8.51 (as set up in Discounts and Surcharges)
Customer pays £89
BUT they see the discount as £8.51 in the cart - this is confusing to some people, especially those without a grasp of VAT.
It could also be confusing for the retail customers who simply enter £10 as the discount amount within Actinic. In this case the retailer is the one who is losing out on every discounted transaction
e.g.
Product price as £84.26 (ex VAT)
Offer Discount: -£10 (as set up in Discounts and Surcharges)
Customer pays £87.26
(this equates to a £1.74 loss)
Solution/Wishlist (got here eventually)
-------------------------------------
Actinic should allow discounts to be taken off EITHER ex VAT sub-totals OR Incl VAT Totals.