A customer wished to increase her order from 1x10 bundles to 1x20 bundles. So I clicked on the line items tab, and clicked increase quantity. I changed the box from 1 to 2 (effectively 2x10 bundles). Then I realised it has created a while new product in the line items, so there were two products - the original 1x10 and another 2x10! I deleted both of them and entered a new 1x20 instead.
But now Actinic seems to have forgotten all about the fact that the customer has already made one payment! The customer initially paid using AP, but then topped up by sending a cheque. I have manually entered the cheque payment for the right amount, but now the order says partial payment received...
Is this a bug or have I done something wrong?
But now Actinic seems to have forgotten all about the fact that the customer has already made one payment! The customer initially paid using AP, but then topped up by sending a cheque. I have manually entered the cheque payment for the right amount, but now the order says partial payment received...
Is this a bug or have I done something wrong?