Using Actinic v10.04 and Sage 50 2012.
I've just started using 'One Click Order Completion', set to 'Print Invoice' and 'Commit Payment'. Also 'Ship all items' as it won't proceed without it.
I download the order in 'Pending' and run this. Then export to Sage 50 2012 via Actinic Link.
All seems fine until looking at the Banking within Sage when the book keeper pays off the invoices. Now 2 lines appear for the same order, 1 Invoice (Type SI) and 1 Payment on Account (Type SA).
Its puzzling as within the Invoice module, all the invoices look the same (now and before One Click Completion), all marked 'Payment already received', so I'm not sure where the Payment on Account (Type SA) is coming from.
I can't decide whether I need to change a setting in Actinic or Sage. Or perhaps we need to follow a set sequence during completing and exporting.
Many thanks in advance.
John
I've just started using 'One Click Order Completion', set to 'Print Invoice' and 'Commit Payment'. Also 'Ship all items' as it won't proceed without it.
I download the order in 'Pending' and run this. Then export to Sage 50 2012 via Actinic Link.
All seems fine until looking at the Banking within Sage when the book keeper pays off the invoices. Now 2 lines appear for the same order, 1 Invoice (Type SI) and 1 Payment on Account (Type SA).
Its puzzling as within the Invoice module, all the invoices look the same (now and before One Click Completion), all marked 'Payment already received', so I'm not sure where the Payment on Account (Type SA) is coming from.
I can't decide whether I need to change a setting in Actinic or Sage. Or perhaps we need to follow a set sequence during completing and exporting.
Many thanks in advance.
John