We've recently started having an issue with our e-commerce tracking using GA.
In essence each transaction is multiplies by the number of options... so say someone buys a tent in green (where the option is green or yellow) this appears as 2 items at the product price in GA... I assume this is something to do with how the output is on the receipt -- do we need to simply make them appear in the same line (bit scruffy on the invoice) or is this some other issue? and whatever this issue how do we fix it?
In essence each transaction is multiplies by the number of options... so say someone buys a tent in green (where the option is green or yellow) this appears as 2 items at the product price in GA... I assume this is something to do with how the output is on the receipt -- do we need to simply make them appear in the same line (bit scruffy on the invoice) or is this some other issue? and whatever this issue how do we fix it?