Hi all
I'm experiencing an issue which I've read about on this forum - my checkout passes to the payment gateway fine in Explorer and Firefox - but just freezes on the confirm order button in Google Chrome and Safari - The most common cause for this by reading the forum is a un closed html tag - could anyone have a look at www.opticshq.co.uk and have a look in the source code to see if they can spot anything that stands out - I'm struggeling to spot it
thank you
Update: I've deleted the following code on the confirm order button:
onclick="return SubmitPSPForm();"
What this has done is rather than automatically forwarding to the payment gateway – we now get the PSP bounce page giving the customer the option to either wait to be forwarded or click the next button to proceed – which I always preferred on actinic 9.
This now works perfectly on all browsers – don’t ask me why!
I'm experiencing an issue which I've read about on this forum - my checkout passes to the payment gateway fine in Explorer and Firefox - but just freezes on the confirm order button in Google Chrome and Safari - The most common cause for this by reading the forum is a un closed html tag - could anyone have a look at www.opticshq.co.uk and have a look in the source code to see if they can spot anything that stands out - I'm struggeling to spot it
thank you
Update: I've deleted the following code on the confirm order button:
onclick="return SubmitPSPForm();"
What this has done is rather than automatically forwarding to the payment gateway – we now get the PSP bounce page giving the customer the option to either wait to be forwarded or click the next button to proceed – which I always preferred on actinic 9.
This now works perfectly on all browsers – don’t ask me why!