I've not made any changes to my store for several weeks but I needed to make a minor change today. The first hint of a problem was when I opened Actinic and it asked for my user name and password which it doesn’t usually do.
Having got passed this, the site refused to publish and I noticed that in Network Settings, it had for some reason switched to Actinic Host Mode – I host with Heart.
Following forum advice I clicked on Convert and re-entered the network settings. Running a test confirmed that everything was OK.
If I try to publish, Actinic either crashes or responds with:
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
The same happens if I try to download orders.
If I try to make a snapshot, or import a snapshot, I am told that:
Recordset is read only.
Since last opening this store I have created a new store and installed windows updates but nothing else. I have 4 other stores that are not having any problems, and the store itself is still taking orders.
Any ideas would be much appreciated. My version is Actinic Business 11.0.2 MCPA.
Having got passed this, the site refused to publish and I noticed that in Network Settings, it had for some reason switched to Actinic Host Mode – I host with Heart.
Following forum advice I clicked on Convert and re-entered the network settings. Running a test confirmed that everything was OK.
If I try to publish, Actinic either crashes or responds with:
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
The same happens if I try to download orders.
If I try to make a snapshot, or import a snapshot, I am told that:
Recordset is read only.
Since last opening this store I have created a new store and installed windows updates but nothing else. I have 4 other stores that are not having any problems, and the store itself is still taking orders.
Any ideas would be much appreciated. My version is Actinic Business 11.0.2 MCPA.