Hello,
I have set up customer accounts and sent them their log in details and they cant seem to log in to the website its saying no such user, when I can see them in Actinic. I have uploaded the website after I have done the accounts (not sure if you are meant to do that or not) but they still cant log in, I dont understand why its doing it.
Please can anyone let me know why this could be happening?
Thanks
Angi
I have set up customer accounts and sent them their log in details and they cant seem to log in to the website its saying no such user, when I can see them in Actinic. I have uploaded the website after I have done the accounts (not sure if you are meant to do that or not) but they still cant log in, I dont understand why its doing it.
Please can anyone let me know why this could be happening?
Thanks
Angi