We have been using HSBC Secure ePayments and PayPal Website Payments for a while now and all is fine.
This week we decided to try out the PayPal Express option which adds the "Pay with PayPal" button to the first checkout page, this page shows:
Basket contents
Billing Address Location
Delivery Address Location
Then the Cancel - Paypal - Next buttons
We have PayPal Website Payments and PayPal Express "Limited By Location" to just the "UK" in the "Business Payment and Security" settings of Actinic.
However we have just received an order from a customer in Norway which shouldn't have happened for a two reasons:
1. The item is set to be "Too Heavy" for shipping outside the UK
2. "Limited By Location" should have stopped it too
Though the system didn't add the VAT (as it shouldn't for Norway), so that has been accounted for correctly in some way.
I can't seem to find any settings in PayPal that would allow us to control this, though they have so much hidden in so many places I could just have missed it.
Any help or advice would be very much appreciated.
This week we decided to try out the PayPal Express option which adds the "Pay with PayPal" button to the first checkout page, this page shows:
Basket contents
Billing Address Location
Delivery Address Location
Then the Cancel - Paypal - Next buttons
We have PayPal Website Payments and PayPal Express "Limited By Location" to just the "UK" in the "Business Payment and Security" settings of Actinic.
However we have just received an order from a customer in Norway which shouldn't have happened for a two reasons:
1. The item is set to be "Too Heavy" for shipping outside the UK
2. "Limited By Location" should have stopped it too
Though the system didn't add the VAT (as it shouldn't for Norway), so that has been accounted for correctly in some way.
I can't seem to find any settings in PayPal that would allow us to control this, though they have so much hidden in so many places I could just have missed it.
Any help or advice would be very much appreciated.