Hi
I am using Actinic payments with 3D and it has all worked very well so far, but just lately I have had a rash of people dropping the cart when it gets to card input beyond the card, so they have left my site and are on the Actinic payments area.
I have done some test orders and had no problems using a Halifax card, however my father had to try twice with a Nat West card and a customer has struggled with a Santander card. I am wondering if maybe the issue is at the 3D secure stage.
Has anyone else been having similar problems?
Regards Steve
I am using Actinic payments with 3D and it has all worked very well so far, but just lately I have had a rash of people dropping the cart when it gets to card input beyond the card, so they have left my site and are on the Actinic payments area.
I have done some test orders and had no problems using a Halifax card, however my father had to try twice with a Nat West card and a customer has struggled with a Santander card. I am wondering if maybe the issue is at the 3D secure stage.
Has anyone else been having similar problems?
Regards Steve