Scenario - We have our own Virtual Server (Windows 2003 with IIS6) running a number of websites including one actinic store. We are using Actinic Version 9 Enterprise Edition.
The actinic store is setup as per instructions and when SSL is turned off it works a dream.
We have a Thawte SSL certificate installed on the website.
When SSL is turned on for Checkout and Customer Login Pages Only we start running into problems on the site - namely that all scripts seem to be losing the path back to the acatalog folder. Images and Stylesheet settings are not being displayed and the links seem to refer to the cgi-bin rather than the acatalog. Problems occur when adding to cart, viewing cart or checkout.
These are our network settings;
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST *********
WEBSITEURL http://www.hairaiser.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL c:\perl\bin\perl.exe
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
SSLCATALOGURL https://www.hairaiser.com/acatalog/
SSLCGIBINURL https://www.hairaiser.com/cgi-bin/
SSLPATHFROMCGITOCATALOG ../acatalog/
SSLCODEBASE ./
SSLFTPHOST ***********
SSLFTPUSERNAME ******
SSLFTPPASSWORD *****
SSLPATHTOCGIBIN /cgi-bin/
SSLUSEPASSIVEFTP true
CATALOGURL http://www.hairaiser.com/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.hairaiser.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST **********
FTPUSERNAME *****
FTPPASSWORD *****
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG ../acatalog/
We have tried loads of different settings within the SSL parameters but nothing works. Switch back to non ssl configuration and its fine.
We have searched the forum and contacted support but getting nowhere fast - and the site is due to go 'live' this week. URL above is a test domain and not the live one - in process of migrating domains.
Any help appreciated.
The actinic store is setup as per instructions and when SSL is turned off it works a dream.
We have a Thawte SSL certificate installed on the website.
When SSL is turned on for Checkout and Customer Login Pages Only we start running into problems on the site - namely that all scripts seem to be losing the path back to the acatalog folder. Images and Stylesheet settings are not being displayed and the links seem to refer to the cgi-bin rather than the acatalog. Problems occur when adding to cart, viewing cart or checkout.
These are our network settings;
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST *********
WEBSITEURL http://www.hairaiser.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL c:\perl\bin\perl.exe
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
SSLCATALOGURL https://www.hairaiser.com/acatalog/
SSLCGIBINURL https://www.hairaiser.com/cgi-bin/
SSLPATHFROMCGITOCATALOG ../acatalog/
SSLCODEBASE ./
SSLFTPHOST ***********
SSLFTPUSERNAME ******
SSLFTPPASSWORD *****
SSLPATHTOCGIBIN /cgi-bin/
SSLUSEPASSIVEFTP true
CATALOGURL http://www.hairaiser.com/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.hairaiser.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST **********
FTPUSERNAME *****
FTPPASSWORD *****
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG ../acatalog/
We have tried loads of different settings within the SSL parameters but nothing works. Switch back to non ssl configuration and its fine.
We have searched the forum and contacted support but getting nowhere fast - and the site is due to go 'live' this week. URL above is a test domain and not the live one - in process of migrating domains.
Any help appreciated.