To enable the Customer Feedback feature in SellerDeck you will need an account with Feefo, the independent customer feedback forum. As a SellerDeck user, you benefit from an exclusive and highly favourable rate - click here for details.
To set up your Feefo account, please call SellerDeck Sales on 0845 189 1859.
You will be asked to provide your ‘Product Link’. This is the URL that will link from product feedback on the Feefo site to the corresponding product in your store. To obtain this, simply click the ‘Copy to Clipboard’ button under ‘Product Link’ in the Customer Feedback Configuration dialog, then paste into an email and send as directed when you place your order
You will also need to provide a logo of your own, for inclusion in your feedback page on the Feefo site. This should be a GIF or JPEG image no larger than 180x180 pixels
Feefo provides a number of alternative logos that can be used for displaying product and site feedback scores. To see the full range available and how to change them, go to here.
PLEASE NOTE:This article is for use with SellerDeck v10, v11 and SellerDeck 2013.
To set up your Feefo account, please call SellerDeck Sales on 0845 189 1859.
You will be asked to provide your ‘Product Link’. This is the URL that will link from product feedback on the Feefo site to the corresponding product in your store. To obtain this, simply click the ‘Copy to Clipboard’ button under ‘Product Link’ in the Customer Feedback Configuration dialog, then paste into an email and send as directed when you place your order
You will also need to provide a logo of your own, for inclusion in your feedback page on the Feefo site. This should be a GIF or JPEG image no larger than 180x180 pixels
Feefo provides a number of alternative logos that can be used for displaying product and site feedback scores. To see the full range available and how to change them, go to here.
PLEASE NOTE:This article is for use with SellerDeck v10, v11 and SellerDeck 2013.