If you have problems connecting to a multiuser database, there can be many different “cannot connect” errors.
* Try temporarily disabling the firewalls on all PCs (don't forget to check Windows firewalls too) in case they are blocking the traffic. If this gets it working then you can add in an exception for the software or the IP address of the host PC.
* If you cannot connect to the database going through the network, try a mapped network drive (Windows Explorer | Tools | Map network drive)
* Go to Windows Firewall | “Advanced” tab | untick “LAN”. This allows network resources to shared without a firewall
* Try the following:
1) Close SellerDeck on all PCs
2) Browse to your site folder and copy the 'Actinicatalog.mdb' file and paste it in the same folder
3) Change the name of “Actinicatalog.mdb” to “Actinicatalogbackup.mdb”
4) Change the name of “copy of Actinicatalog.mdb” to “Actinicatalog.mdb”
* Try temporarily disabling the firewalls on all PCs (don't forget to check Windows firewalls too) in case they are blocking the traffic. If this gets it working then you can add in an exception for the software or the IP address of the host PC.
* If you cannot connect to the database going through the network, try a mapped network drive (Windows Explorer | Tools | Map network drive)
* Go to Windows Firewall | “Advanced” tab | untick “LAN”. This allows network resources to shared without a firewall
* Try the following:
1) Close SellerDeck on all PCs
2) Browse to your site folder and copy the 'Actinicatalog.mdb' file and paste it in the same folder
3) Change the name of “Actinicatalog.mdb” to “Actinicatalogbackup.mdb”
4) Change the name of “copy of Actinicatalog.mdb” to “Actinicatalog.mdb”