Any Quickbooks Users?

[kathynewman]

out there - if so does anyone know how to deal with a bad debit.

I've followed the help instructions:

Rreceive payments, leave amount at 0.00, enter description in memo field, tick invoice and click OK to message "you cannot apply an amount greater than the total payment plus any existing credits") but thats all the help says -

I then click Save & Close and get the message: You can not record a blank transaction Fill in the appropriate fields and try again"

Must be missing something so obvious - but can't see what!

Thanks

Kathy

[pinbrook]

Have you tried Ctrl D

[kathynewman]

sorry Jo - not sure what you mean - where would I use the CTRL D?

Kathy

[magicalwonders]

Hello Kathy,

If you get stuck go to www.allexperts.com. You may need to register, but it's free. Click on "Small Business" then "Business Software". Then click "Quicken & Other Business Accounting Software". This brings up a list of helpers. The one to choose is Denise Delozier.

I use Quickbooks but can't remember how to solve this problem. Denise will sort it for you. She's great!

Hope this helps

Myles Sinclair