Hi all - Happy New Year
We recently joined the Actinic fraternity and have our first site hosted with Easyspace. However, it is becoming increasingly clear that choosing Easyspace was a mistake. We have had a stream of problems with them ranging from email and DNS issues through to various parts of our hosting "package" becoming unmanageable due to an upgrade in their control panel which now denies us management access to some parts of our system. Their helpdesk is unusable and it appears to take over a week for a helpdesk request to get answered.
I would strongly recommend that any prospective Easyspace customers check out this -
http://tinyurl.com/5q6ue
or this:
http://tinyurl.com/6mcqf
Or generally do a Google on "Easyspace problems" before signing up with them.
I therefore need a new hosting partner and would welcome suggestions.
As an aside, when I started with Actinic I found it quite difficult to select a hosting partner. Would it therefore be useful if someone (me?) volunteered to maintain a list of reputable hosting companies recommended by experienced Actinic users to which new and prospective Actinic users could refer?
Cheers
Mik Griffin
We recently joined the Actinic fraternity and have our first site hosted with Easyspace. However, it is becoming increasingly clear that choosing Easyspace was a mistake. We have had a stream of problems with them ranging from email and DNS issues through to various parts of our hosting "package" becoming unmanageable due to an upgrade in their control panel which now denies us management access to some parts of our system. Their helpdesk is unusable and it appears to take over a week for a helpdesk request to get answered.
I would strongly recommend that any prospective Easyspace customers check out this -
http://tinyurl.com/5q6ue
or this:
http://tinyurl.com/6mcqf
Or generally do a Google on "Easyspace problems" before signing up with them.
I therefore need a new hosting partner and would welcome suggestions.
As an aside, when I started with Actinic I found it quite difficult to select a hosting partner. Would it therefore be useful if someone (me?) volunteered to maintain a list of reputable hosting companies recommended by experienced Actinic users to which new and prospective Actinic users could refer?
Cheers
Mik Griffin
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