Forms.

[Mark Baxendale]

We changed our hosting company, and our two forms we have on our site, "Feedback" and "Product Request" does not work and I am clueless as to what I need to do to point them to get them to work.

Can some one help?

This is the code for the product request:

!!<<p align="left"><font size="5">Request a Product</font></p>
<p>This page is designed to assess the demand of other products customers
might like us to add to the site in the future. </p>
<p>We have endeavoured to keep our product range to a easy to use number for
customers to work their way around without being overwhelmed by masses of
products that seem to be very similar in their application and results. </p>
<p>If there are repeat requests for similar items then we will consider adding
them in the future. </p>
<p>We thank you for your time in filling the form in below:</p>
<form name="request_product" method="post" action="/cgi-bin/FormMail.pl" onSubmit="return check_empty();">
<input type="hidden" name="recipient" value="enquire@kissmygrass.co.uk">
<input type="hidden" name="redirect" value="../thankyou.htm">


<table border="0" width="550" cellspacing="0" cellpadding="5">
<tr>
<td valign="top" width="176" align="left">Product Description:</td>
<td valign="top" width="534"><textarea rows="3" name="product_description" cols="25"></textarea></td>
</tr>
<tr>
<td valign="top" width="176" align="left">Application:</td>
<td valign="top" width="534"><textarea rows="3" name="application" cols="25"></textarea></td>
</tr>
<tr>
<td valign="top" width="176" align="left">Pack size required:</td>
<td valign="top" width="534"><input type="text" name="pack_size" size="30"></td>
</tr>
<tr>
<td valign="top" width="176" align="left">Amount that you would purchase
in a year:</td>
<td valign="top" width="534"><input type="text" name="yearly_amount_purchase" size="30"></td>
</tr>
<tr>
<td valign="top" width="176" align="left">Name:</td>
<td valign="top" width="534"><input type="text" name="name" size="30"></td>
</tr>
<tr>
<td valign="top" width="176" align="left">E-mail address: </td>
<td valign="top" width="534"><input type="text" name="e_mail_address" size="30"></td>
</tr>
</table>
<p>&nbsp;<input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p>
</form>>!!

Thanks in advance,

Mark

[jont]

<form name="request_product" method="post" action="/cgi-bin/FormMail.pl" onSubmit="return check_empty();">Mark

Different hosting companies often have different FormMail scripts. They should have a FAQ section on their website regarding FormMail and how to set it up - the alterations are generally simple to implement eg: change of hidden names or just the location of the FormMail.pl script itself.

[pinbrook]

if you can use the FormMail script from http://nms-cgi.sourceforge.net/scripts.shtml

this form script is good because it keeps your email address in the cgi thus not allowing it to be visible to harvesters

[Mark Baxendale]

Different hosting companies often have different FormMail scripts. They should have a FAQ section on their website regarding FormMail and how to set it up - the alterations are generally simple to implement eg: change of hidden names or just the location of the FormMail.pl script itself.

In th "CGI-BIN URL" box on the network set up what should I enter?? Is this for the the FormMail acces to the server or for the Secure server trasaction for our orders???

[jont]

Hi Mark,

you have 2 differing things here with your thread.

The CGI-BIN url in the network setup is the link for Actinic to load and find all the scripts to do with the ecommerce side of things. Depending on your hosting company and server setup but for the majority it should be

http://www.domain.com/cgi-bin/

If you are able to upload Actinic and receive orders then your setting for the above is OK.

Your original enquiry was for 2 forms that were running a FormMail script - this is different to the above although the script will probably reside in the CGI-BIN directory. As you have changed hosting companies it is likely they use a different script to send the enquiry back to you. You can either contact the hosting company to send you details of their FormMail or downloand and set up the one recommended by Jo (Pinbrook)

All FormMails work essentially in the same way but some require different fields of input or have silghtly differening names for the fields which you can easily change inside your existing form as shown above.

John