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    SIte ReLaunch


    Okay, so the site is now up and running, I'd be most happy if some of you experts and/or general online shoppers out there would take a quick peek??
    I'm looking for overall opinions on feel, navigation etc, BUT more importantly, your opinion on ways to improve what we've managed so far? We're still novices around actinic, having only purchased the product a couple of months ago..we're finding our way around gradually.

    I'm sure we could drag in a few more orders with a little tweak here and there.

    www.pet-express.co.uk

    Thanks for your experienced assistance.
    Tracie Delicata
    Pet Express UK
    www.pet-express.co.uk

    #2
    Site relaunch

    Colours don't quite work for me (I wonder if a white background would be better) but I am no expert in webdesign, navigation seemed Ok although I think the Shop link in the left hand menu should be further up.
    I am about to place an order for the autofeeder CS50 (Is this in stock?)

    Thanks

    MJ

    www.OneStopSafetyShop.co.uk

    Comment


      #3
      Thanks for your input, I'll certainly look into moving the shop button up further!
      Autofeeders are fine stockwise...You didn't have to order as well y'know!! Though we appreciate the business..naturally!!
      Tracie Delicata
      Pet Express UK
      www.pet-express.co.uk

      Comment


        #4
        I noticed several spelling mistakes on this page

        http://www.pet-express.co.uk/acatalog/PLAYSTANDS.html

        excercised.
        to coccupy an inquisitive mind.

        for SEO I would replace phrases like "large species" which something more relevant to a search word a customer would use.

        I was also confused by what I assume to be product references (ESSEGI) (FOP) - abit irrelevant for the customer

        The layout is good, easy navigation.
        I'd tart up the front page - get rid of the animated gif - its annoying
        The special offer is confusing, your displayed prices seem to include VAT, but your special offer excludes VAT, so what is the online value of the order to qualify for the discount

        Comment


          #5
          Also the checkout still contains the user definable entry on the form you might want to rename this to something like "comments".

          Just noticed also the Actinic link does not appear to have a merchant id associated with it?.

          Rgds

          MJ

          www.OneStopSafetyShop.co.uk

          Comment


            #6
            Hi Tracie

            Nice and easy to use, but I'd suggest a few cosmetic changes.

            Agree with Pinbrook - the animated gif is a definite no-no - appart from being annoying I think it cheapens the look and is amateurish.

            The main naviagtion buttons have a fuzzy out-of -focus appearance - its probably something to do with the colour mix - I'd experiment with different colours to see if you can get them looking sharper.

            The section gifs on your sub sections are annoyingly small (eg on CAT_PRODUCTS.html).
            I prefer the gif size you use on index.html.

            I personally would prefer a bigger font on the section headings.

            Be interested to hear back how mjohn gets on with the autofeeder. We bought one (not from Tracie) a couple of years ago, but had to abandon it. Of our two cats, one (Budda -so aptly named!) has an insatiable appetite. He didn't quite get the concept that the auto feeder was only supposed to open at a set time, and spent his entire time trying to break in for an extra portion!
            Many a nights sleep was interupted by the sound of cat and feeder in mortal combat!

            Good luck

            Martin

            Comment


              #7
              Merchant id? What does that mean....Is that a bad thing?

              regards
              Tracie Delicata
              Pet Express UK
              www.pet-express.co.uk

              Comment


                #8
                Agreed, spelling errors need changing, but that's what happens when you're lazt and cut/paste from the manufacturer..I'm working on it by section!
                SEO advice noted. Front page looks as it does because I've not learned enough about the software yet probably!

                Was looking into the pricing. I want the prices displayed incl VAT, but the cart displays without...weird! Can I change the cart to show VAT incl?

                I found the user definable bit, can you explain how I remove it MJ?
                Martin...changing font size . I didn't know I could do that either!!

                Good grief, I must be next to hopeless!! You're all being great with this - thanks so much!
                Tracie Delicata
                Pet Express UK
                www.pet-express.co.uk

                Comment


                  #9
                  Take heart Tracie - the site looks fine and the navigation works so don't let any of our suggestions get you down. Just go at your own pace.

                  To change the font size you need to edit the templates.
                  If you are not comfortable doing this, best wait until you are more familiar with the software (the software is great from the point that you literally can use it out of the box. You have plenty of time to 'mess' with it at a later date, although it is worth the effort when you have time to devote to it, as it will help give the site a more professionally designed look, as well as a more personal, rather than 'out of a box' look).

                  Martin

                  Comment


                    #10
                    Originally posted by Delicata
                    Merchant id? What does that mean....Is that a bad thing?

                    regards
                    Not really, but if somone follows the link from your page to Actinics you wont get credit. You have to sign up with Actinic and you can earn credit for each referral. It should be in your help files somewhere, done a quick search on Actinic site but couldnt find it.

                    Comment


                      #11
                      Oooooooh...best get onto that right away then!

                      TX
                      Tracie Delicata
                      Pet Express UK
                      www.pet-express.co.uk

                      Comment


                        #12
                        Originally posted by Delicata
                        Agreed, spelling errors need changing, but that's what happens when you're lazt and cut/paste from the manufacturer..I'm working on it by section!
                        SEO advice noted. Front page looks as it does because I've not learned enough about the software yet probably!

                        Was looking into the pricing. I want the prices displayed incl VAT, but the cart displays without...weird! Can I change the cart to show VAT incl?

                        I found the user definable bit, can you explain how I remove it MJ?
                        Martin...changing font size . I didn't know I could do that either!!

                        Good grief, I must be next to hopeless!! You're all being great with this - thanks so much!
                        "I found the user definable bit, can you explain how I remove it MJ?"

                        I am not at the pc with Actinic on it so will need to get back to you later on that one (think it's under Business settings/text somewhere) unless somone else can help with this

                        Comment


                          #13
                          Link to the Actinic referral scheme
                          http://www.actinic.co.uk/referrer/ReferrerWelcome.php4

                          Comment


                            #14
                            Thank you, I think that's all done now..just registered and added my id in there somewhere.
                            Tracie Delicata
                            Pet Express UK
                            www.pet-express.co.uk

                            Comment


                              #15
                              Originally posted by mjohn
                              "I found the user definable bit, can you explain how I remove it MJ?"

                              I am not at the pc with Actinic on it so will need to get back to you later on that one (think it's under Business settings/text somewhere) unless somone else can help with this
                              The user definable bit is under Design..Text...2nd Tab along called Web Site(Cont) then lower tab called General Info.
                              Tick it or untick it as required, change text in the right hand window(check thats the righ one, there are a few user definable fields in the other tabs such as invoice, Delivery address and so on. not sure where yours was coming from).

                              Comment

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