A very helpful BT Openreach engineer visited us today (our broadband is with BT Business). He tested the line with his special gizmo and hey presto, as if by magic, it started working as it should. speedtester.bt.com reported full steam ahead too! He said you couldn't get a better result for a line test. I think they throttled it back until a complaint was received.
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BT holding back the nations connection speeds? Whatever next
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It's a cunning plan to get people to upgrade and sign on for 18 month contract.Comment
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Not as cunning as Virgin Media's current methods. I just phoned them to cancel my TV and Telephone packages, to be told all thier systems are currently down so they couldn't talk to me.Comment
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How about this from P I P E X: I phoned them today to get my MAC ID so I can switch to a package from S K Y. P_ _ _X tell me that my local exchange isn't S_Y enabled and I won't be able to get boadband as part of said package. The woman kept me on the phone for ages, trying to get me to upgrade even after I told her that I walk the dog past my local exchange and I can see the word S_Y on equipment through the window!Comment
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.I just phoned them to cancel my TV and Telephone packages, to be told all thier systems are currently down so they couldn't talk to me
Jo,
Best tell them that you can no longer pay for their services, as your credit card has developed a fault
I'll bet the system in their sales dept is working just fine!!Comment
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