1and1 Down?

[los_design]

 1  giga-2.enst.fr (xxxxxxxxxx)  0.386 ms  0.370 ms  0.346 ms
 2  gw-enst-itix1-100m.enst.fr (xxxxxxxxxxx)  0.649 ms  0.636 ms  0.932 ms
 3  g3-0-0-228.core01.par04.atlas.cogentco.com (149.6.164.1)  1.715 ms  2.519 ms  1.746 ms
 4  p6-0.core02.par01.atlas.cogentco.com (130.117.0.225)  2.298 ms  8.039 ms  11.359 ms
 5  p11-0.core01.lon01.atlas.cogentco.com (130.117.2.253)  11.994 ms  11.055 ms  13.945 ms
 6  t3-2.mpd01.lon01.atlas.cogentco.com (130.117.1.78)  13.877 ms  11.308 ms  13.957 ms
 7  v3490.mpd01.lon02.atlas.cogentco.com (130.117.2.218)  11.287 ms  11.359 ms  10.439 ms
 8  130.117.240.170 (130.117.240.170)  10.361 ms  10.379 ms  10.653 ms
 9  ge-2-1.bb-c.the.lon.gb.oneandone.net (212.227.120.25)  10.641 ms  11.512 ms  10.471 ms
10  te-1-3.bb-c.bap.rhr.de.oneandone.net (212.227.120.49)  24.483 ms  26.647 ms  25.124 ms
11  te-1-1.gw-dists-a.bs.ka.oneandone.net (212.227.116.208)  20.983 ms  21.985 ms  21.088 ms
12  order.1and1.co.uk (212.227.126.68)  21.479 ms  28.983 ms  22.653 ms

seems OK now Duncan

[Duncan Rounding]

Wish mine was - I still can't get any 1and1 sites. Grrr

[los_design]

Not good, could it be volume of users on the entire network?

[Duncan Rounding]

I can't see that making a difference, it was fine till just after lunchtime. It's too much of a coincidence that there were reported 1and1 problems at that time so it must be related.

Must be some IP routing or something beyond my comprehension anyway. I suppose I'll have to wait till tomorrow - I can't get online to report the problem to 1and1 anyway. Hopefully whatever's wrong will be ok tomorrow.

[Paul Bulpit]

Looking at Duncan's link to The Register, I saw a comment there re. Fasthosts' FTP. I haven't been able to ftp UP to my fasthosts server all afternoon.

But I can still download orders - I thought that used ftp?

I can't see Fasthosts support but the guy who supplies my webspace says it has a message about disruption due to maintenance for one hour from shortly after 1pm. So did they know the problem was coming or was it them what broke it?

BTW I can see Duncans' sites on a Demon ISP.

[Duncan Rounding]

Can anyone on the 1and1 Pro hosting please pm me the support phone number thats given in the 1and1 control panel - or any other support number?

I can't get into my CP to get the phone number.

Thanks

[los_design]

would love to help Duncan, but I can't get into their site

[Duncan Rounding]

I thought yours was ok again...?

[los_design]

I thought yours was ok again...?

so did I. left it for 15 mins, come back and nothing

[Duncan Rounding]

I found the phone number (0870 21 11 247) and they say they are aware that certain ISPs cannot yet see there servers and are working to fix the problem but have no ETA as yet.

They asked who my ISP was (told them VM) and they confirmed that there are still problems with requests from that ISP.

So I guess I've just got to wait.

[los_design]

I found the phone number (0870 21 11 247) and they say they are aware that certain ISPs cannot yet see there servers and are working to fix the problem but have no ETA as yet.

They asked who my ISP was (told them VM) and they confirmed that there are still problems with requests from that ISP.

So I guess I've just got to wait.

cheers for the update Duncan

S'pose it is time to switch off then and watch the Lillie whites hit 7

[Duncan Rounding]

Lets hope it's fixed by sunrise.

G'night DJ.

[Duncan Rounding]

And it is - whatever was wrong is now fixed. Hope your's is too DJ.

[los_design]

And it is - whatever was wrong is now fixed. Hope your's is too DJ.

yup, no issues here today Duncan...

time to catch up. Was looking into their dedicated service before this, still thinking hard, got many sites to migrate, may go for a reseller, still unsure which path to go. Still, thoughts for another day...

[Mark H]

A post on The Register's forum:

1and1 and virginmedia
By tim
Posted Thursday 29th November 2007 16:56 GMT
having just spent the whole morning fart arsing around trying to sort out why I couldnt connect (i thought I'd just screwed the server I was installing)I eventually got to speak to an (1&1) eskimo via a bean can and a bit of string who very very quietly told me that virgin media had blocked their ip range, although virgin medias support (another super quiet, distorted person a billion miles away) told me he knew nothing about it, this was obviously after the 20min (£10!!!) support call that told me it was my fauilt.

I've tried searching and this was the only bit of news I found ( for some reason I cant connect to news.google either).

sorry just had to rant - nothing of any real use here...... o hum red wine it is then.....

So there you have it.